Telemedia AV Engineer
Telemedia AV Engineer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Title: Telemedia AV Engineer
Location: Newport Beach CA
Duration: 612 Months
Interview: Webex
Required
Job Description:
- Perform daily quality assurance activities to ensure uptime and standardization.
- Responsible for overseeing Telemedia video projects
- Create and maintain all project documents including drawings specifications scope of work and maintenance schedules
- Maintain a thorough understanding of associated products within Telemedia including but not limited to; Zoom Cloud Microsoft Teams Cisco Webex Cisco video conference software/hardware basic firewall streaming applications Crestron Biamp
- Facilitate occasional trainings to team members and/or end users as necessary
- Coordinate activities with local facilities carriers and support vendors as required.
- Regularly inspect video conference rooms for quality of environment as preventative measures.
- Ensure all A/V components within office meet Telemedia standards and expectations
- Meet all targets and SLAs as it pertains to incidents identified in ServiceNow and Projects tracked within Jira
- Troubleshoot and support A/V network environment which may include modifying Cisco Routers/Switches (layer 2 & 3 loading configurations and coordinating with Telco/3rd party providers
- Navigate complex problems to resolution by utilizing various resources such as vendors; manufacturers; internal technicians and documentation.
- Ensure inbound service requests and critical alerts are handled in a timely manner
Qualifications:
- Bachelors Degree in Computer Science Electronics or equivalent experience in a Cisco Collaboration related field.
- Strong working knowledge of A/V Video Conferencing Networking and Unified Collaboration System Technologies
- Requires analytical and technical skill to troubleshoot equipment diagnose and resolve issues.
- Basic understanding of VMWare and virtualization technology
- Experience with Cisco Unified Communications Manager 11.x or above
- Basic understanding in layer 2 and 3 Cisco route/switch technologies
- Proficiency in Microsoft Office Lucid Charts and Service Now
Employment Type
Full Time
