drjobs Salesforce Administrator

Salesforce Administrator

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1 Vacancy
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Job Location drjobs

Bengaluru - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Key Responsibilities:

  1. Salesforce Configuration & Customization:
    • Customize Salesforce to fit the organizations business processes by configuring objects fields page layouts workflows validation rules and process automation.
    • Customize Salesforce applications including Sales Cloud Service Cloud and Marketing Cloud (as applicable).
    • Manage user profiles permissions and security settings to ensure proper access controls are in place.
  2. User Management & Support:
    • Create manage and deactivate user accounts in Salesforce.
    • Provide ongoing support for Salesforce users by troubleshooting issues answering questions and offering guidance on system features and best practices.
    • Create and maintain user documentation and training materials.
    • Conduct enduser training and onboarding for new hires.
  3. Data Management & Integrity:
    • Ensure that data is clean accurate and uptodate within Salesforce by performing regular data maintenance tasks (e.g. data imports data quality checks and deduplication).
    • Work with data migration teams to support the import of new data into Salesforce.
    • Implement data validation rules to ensure that data entered into Salesforce is accurate and consistent.
    • Work to ensure that data archival is addressed in compliance with data standards. 
  4. Reporting & Dashboards:
    • Design develop and maintain custom reports and dashboards for various departments (sales marketing service etc. to support decisionmaking.
    • Ensure that reports are accurate timely and actionable.
    • Provide recommendations for improvements based on report and dashboard analysis.
  5. Automation & Workflow Management:
    • Create and manage automation using tools like Process Builder Flow and Workflow Rules to streamline business processes.
    • Implement approval processes task assignments and notifications to increase operational efficiency.
  6. System Maintenance & Upgrades:
    • Monitor and apply Salesforce system updates patches and releases.
    • Manage release and sandbox environments ensuring that updates and changes are thoroughly tested before deployment to production.
    • Troubleshoot and resolve system errors or issues promptly.
  7. Collaboration & Stakeholder Communication:
    • Act as a liaison between business stakeholders and technical teams to ensure Salesforce is configured to meet business requirements.
    • Collect feedback from users and collaborate with business teams to continually improve the Salesforce environment.
  8. Security & Compliance:
    • Implement and monitor Salesforce security measures including user permissions profile settings and audit logs.
    • Ensure compliance with data privacy regulations such as GDPR when handling customer data within Salesforce.
  9. Project Management: 
    • Manage and participate in Salesforcerelated projects such as system enhancements new feature rollouts or integrations with other tools and systems.
    • Coordinate with external vendors consultants or development teams for advanced customizations or integrations.
       

      Required Skills :

    • Salesforce Knowledge: Indepth knowledge of Salesforce features and functionality (Sales Cloud Service Cloud Marketing Cloud Salesforce Shield etc..
    • Technical Skills: Proficient in Salesforce configuration tools such as Salesforce Lightning Apex and declarative tools (Process Builder Flow etc. SOQL (Salesforce Object Query Language)
    • Problemsolving skills: Ability to analyze complex issues and find practical solutions within the Salesforce platform.
    • Communication Skills: Strong verbal and written communication skills for effectively working with both technical and nontechnical stakeholders.
    • Attention to Detail: High attention to detail ensuring accuracy and completeness of data and system configurations.
    • Organizational Skills: Ability to prioritize tasks and manage multiple projects simultaneously.

 

 


Qualifications :

Preferred Qualifications:

  • Salesforce Certification: Salesforce Certified Advanced Administrator or Salesforce Certified Administrator (ADM 201
  • Experience with Salesforce Development: Basic understanding of Apex programming and Lightning Web Components (LWC) for advanced customizations.
  • Experience with Integrations: Familiarity with integrating Salesforce with thirdparty tools and platforms.
  • Project Management Experience: Experience in managing projects either independently or as part of a team.
  • Understanding of Business Processes: Strong knowledge of business processes in sales customer service and marketing and how they can be translated into Salesforce configurations.


Additional Information :

WORKING AT ALTISOURCE ADVANTAGES

Prosperity

  • Competitive salary based on your experience and skills we believe the top talent deserves the top rupee

Good Health

  • Comprehensive insurance plans; Medical insurance for employees and family Personal Accident Benefit and Life Insurance for employees
  • Wellness Programs Onsite doctor support Psychologist Counselor Onsite health checkup camps etc.

Happiness

  • 10 paid holidays plus 26 paid days off per year
  • Lots of employee engagement activities both offsite (examples include cricket/football games and annual company celebrations) and onsite (examples include office stress buster events and quarterly Living our Values celebrations)
  • Opportunities to join our community service initiatives including Habitat for Humanity

 OUR CORE VALUES

 For our employees customers and shareholders we commit to

  • Act With Integrity  exhibit unwavering integrity compliance and ethical conduct at all times
  • Energize People  enable exceptional people to energize their teams and drive results
  • Empower Innovation  reward the relentless creation of innovative and compliant solutions to achieve our mission and generate value for our customers
  • Exceed Customer Expectations  execute worldclass solutions to deliver value and delight our customers
  • Win as a Team  embrace the passion energy and power of our global teams to win as OneAltisource
  • Enrich Communities  create positive impacts for the communities where we live and serve

 


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

About Company

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