drjobs Hybrid Norwegian Customer Support

Hybrid Norwegian Customer Support

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1 Vacancy
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Job Location drjobs

Mosta - Malta

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Key Responsibilities:

  • Provide highquality customer service in Norwegian via phone email and chat.
  • Resolve customer inquiries and issues related to products or services.
  • Assist customers with account management troubleshooting and general support.
  • Maintain a positive professional and empathetic attitude towards customers at all times.
  • Collaborate with other teams to ensure the resolution of customer concerns.
  • Follow up with customers to ensure their problems are resolved.

Requirements:

  • Nativelevel fluency in Norwegian.
  • Proficiency in English (B2 level or higher).
  • Strong communication and problemsolving skills.
  • Willingness to work in shifts including weekends and late hours.
  • Ability to work from home during weekend and late shifts.
  • Previous experience in customer support or similar roles is an advantage.

Work Schedule:

  • Shifts from 7:00 AM to 3:30 PM and 3:30 PM to 12:00 AM Monday to Sunday 2 days off per week).
  • Onsite training provided.
  • Weekend or late shifts workfromhome options.

Benefits:

  • Competitive salary and benefits package.
  • Relocation support to Malta.
  • A multicultural and friendly work environment.
  • Opportunities for career growth and development.

Employment Type

Full Time

Company Industry

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