IT Administrator
IT Administrator
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Salary Not Disclosed
1 Vacancy
Job Description
BIOVAC is one of the leading sterile vaccine manufacturers rooted in Africa with our core purpose being to protect life. We are looking to hire a dynamic passionate confident proactive and meticulous IT Administrator (FTC) to join a goaloriented team.
QUALIFICATIONS NEEDED:
- Degree in computer technology or industry qualifications with minimum 2 years experience.
NECESSARY EXPERIENCE & INDUSTRY KNOWLEDGE:
- At least 2 years of experience in IT administration support or a related role.
- Familiarity with IT systems management incident and change management processes (e.g. ITIL framework).
- Experience with SAP or similar enterprise resource planning (ERP) systems is an advantage.
- Basic understanding of backup processes monitoring tools and SLA management.
KEY DUTIES & RESPONSIBILITIES OF THE ROLE:
IT Administration Assistance:
- Assist in the preparation submission and tracking of user forms access control Biometrics for user IT equipment and infrastructure investments.
- Collaborate with relevant departments to ensure accurate information is provided and timelines are met.
SAP Payment Load:
- Support the team with SAP payment load processes ensuring accurate and timely input of financial data.
- Monitor and address any discrepancies in SAP payment loads.
Quality System Documentation:
- Review update and maintain ITrelated quality system documentation (e.g. procedures work instructions and policies).
- Ensure documentation aligns with internal standards and regulatory compliance.
- Collaborate with stakeholders to ensure that system processes meet quality standards.
IT Project Coordination:
- Assist in coordinating IT projects ensuring timely and effective .
- Work with crossfunctional teams to define project scope milestones and deliverables.
- Track project progress and assist in troubleshooting project issues.
Incident Management:
- Participate in the incident management process logging tracking and resolving ITrelated incidents in a timely manner.
- Collaborate with other IT teams to investigate diagnose and address issues promptly.
Change Management:
- Assist in managing IT change requests and changes to infrastructure and systems.
- Ensure changes are documented and comply with the companys change management procedures.
Backup Compliance Monitoring:
- Monitor and verify the backup compliance of systems ensuring that backup processes are followed and that critical data is regularly backed up.
- Troubleshoot backup failures and escalate issues to the appropriate teams.
SLA Monitoring and Reporting:
- Monitor IT service performance to ensure SLAs are met.
Generate reports on SLA compliance and identify areas for improvement in service delivery.
Application Deadline: 07 April 2025
This is a 11month Fixed Term Contract position from February 2025 December 2025.
If you do not receive a response from us within three weeks of submitting your application please understand that your application was not successful.
Disclaimer:
Dear Applicant we appreciate your interest in joining our organization. It is imperative for us that you understand how we handle your information. We are committed to ensuring the security and confidentiality of the information you provide. Your personal details will be collected for the sole purpose of the application process and will be used strictly for that purpose. By applying you acknowledge and consent to the collection use and protection of your personal information in accordance with our privacy policy. If you have any inquiries or concerns our Human Capital department is available to provide clarification. We look forward to reviewing your application.
Employment Type
Full Time
