VACANCY: Junior IT Technician.
REPORTING TO: IT Manager.
LOCATION: South Africa Durban.
SAF Aerogroup has a requirement for a detailoriented problemsolving and analytical individual to fill the position of a Junior IT Technician. The role will be based in Durban South Africa.
KEY JOB RESPONSIBILITIES:
- Technical Support: Provide firstline support to users resolving technical issues related to hardware software and network systems.
- Installation and Maintenance: Install configure and maintain computer hardware software and networking equipment.
- Troubleshooting: Diagnose and resolve technical problems promptly and effectively.
- Network Administration: Monitor and maintain local area networks (LAN) and wide area networks (WAN) and ensure enduser connectivity.
- Documentation: Maintain records of IT assets update technical documentation and log resolved issues.
- User Training: Provide guidance and training to endusers on system functionality security and best practices.
CRITICAL REQUIREMENT:
- Excellent Communications skills.
- Problemsolving abilities.
- Proficiency in Windows Mac and Linux operating systems.
- Familiarity with Microsoft Office Suite and standard office software.
- Knowledge of network configurations protocols and equipment (routers switches etc..
- Experience with IT troubleshooting tools and remote support applications.
- Excellent Interpersonal skills.
- Strong Administration skills.
QUALIFICATIONS AND POSITION REQUIREMENTS:
- Diploma or Degree in Information Technology Computer Science or a related field.
- Minimum of 2 years of experience in IT support or a similar role.
- A Certification Network or other IT certifications (preferred).
- Ability to work independently and as part of a team.
The above position will be filled in accordance with the Recruitment and Selection Policy to achieve the Groups Objectives and Goals.
Applicants must submit their CV on our Career Page by Monday 07th April 2025.
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