Telemarketing Specialist
Telemarketing Specialist
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1 Vacancy
Job Description
Position: Telemarketing Specialist
Company Overview:
We are SummitNext Technologies Sdn. Bhd. a BPO and Technology Solutions provider located in Selangor and Kedah where innovation meets excellence. As we embark on our rapid expansion we are eagerly seeking talented individuals to join our team as Telemarketing Executive to provide unrivalled support to our clients in the insurance field.
Job Overview:
We are seeking a highly motivated and resultsdriven Telemarketing Specialist to join our growing team. The Telemarketing Executive will be responsible for promoting our insurance products and services to potential customers through outbound calls. The ideal candidate should have excellent communication skills a strong sales mindset and a passion for providing excellent customer service.
Key Responsibilities:
Conduct outbound calls to potential customers to promote our insurance products and services
Build and maintain strong relationships with customers to understand their insurance needs and provide suitable solutions
Achieve sales targets and contribute to the overall growth of the company
Keep accurate records of all sales and customer interactions
Follow up with potential customers to close sales and ensure customer satisfaction
Collaborate with the sales team to develop effective sales strategies and improve customer experience
Stay updated on industry trends and competition to identify potential sales opportunities
Provide excellent customer service by addressing customer inquiries and concerns in a timely and professional manner
Requirements:
Minimum of 12 years of experience in telemarketing or sales preferably in the insurance industry
Excellent communication and interpersonal skills
Strong sales mindset with the ability to persuade and close deals
Customeroriented with a passion for providing excellent service
Ability to work in a fastpaced and targetdriven environment
Proficient in Microsoft Office and CRM software
Fluency in English and Bahasa Malaysia both written and spoken
Diploma or Bachelors degree in Business Marketing or a related field is preferred
Benefits:
Competitive salary package with attractive commission
Comprehensive training and career development opportunities
Friendly and supportive work environment
If you are a motivated and resultsdriven individual with a passion for sales and customer service we would love to hear from you. Join our team at SummitNext and be a part of our mission to provide financial security to individuals and businesses in Petaling Jaya Selangor
Employment Type
Full Time
