Sr MIS Operation Manager
Sr MIS Operation Manager
Posted on :
26-03-2025
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1 Vacancy
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Job Description
Title: Sr. MIS Operation Manager
Location: Mohali Punjab
Work Mode: Onsite
Experience: 68 Years
Job Role & Responsibilities:
- RChilli Inc. is a leading information technology company committed to excellence and innovation.
- We are looking for a Senior MIS Operations Manager to lead datadriven decision making automation initiatives and operational improvements at RChilli.
- This role will bridge the gap between IT Operations and Leadership to streamline workflows and enhance efficiency.
- The ideal candidate will have a strong background in Business Intelligence Data Analytics and Automation with expertise in Power BI Google Data Studio Tableau Advanced Excel SQL and ERP/CRM tools.
Key Responsibilities:
- Drive automation initiatives to minimize manual data processing using AI and other advanced technologies.
- Develop and maintain dashboards and reports using Power BI Google Data Studio Tableau and Advanced Excel.
- Lead the restructuring and automation of organizationallevel reports focusing on key business metrics such as financial health customer success and operational efficiency. Your innovations will help drive our strategic direction.
- CrossDepartmental Reporting: Manage automate and streamline reporting across Finance Customer Success IT and HR departments.
- Explore future automation opportunities in other departments as you identify them.
- Manage and optimize SQL databases to support data analysis and reporting needs.
- Collaborate with IT Operations and Leadership to streamline workflows and improve decisionmaking processes.
- Ensure data integrity accuracy and security across all MIS and analytics functions.
- Lead process improvement projects to enhance operational efficiency and datadriven decisionmaking.
- Translate business requirements into actionable insights for strategic planning and performance monitoring.
- Monitor key performance indicators (KPIs) and generate reports for leadership review.
- Implement and manage ERP/CRM tools to improve operational effectiveness.
- Train and mentor team members in MIS tools reporting and data analytics best practices.
- Stay updated on emerging trends and technologies in MIS business intelligence and automation.
Education:
- Bachelors/Masters degree in Science with Mathematics/ Data Analytics/ MIS / Business Analytics/ Finance or related field.
Technical background:
- 6 to 8 years of experience in MIS Business Intelligence Data Analytics or Operations Management.
- Proficiency in Power BI Google Data Studio Tableau Advanced Excel SQL and ERP/CRM tools.
- Strong analytical and problemsolving skills with a datadriven approach.
- Experience in automation process improvement and dashboard development.
- Ability to translate business needs into datadriven insights and operational strategies.
- Excellent communication and stakeholder management skills.
- Knowledge of AIdriven automation solutions is a plus.
- Ability to lead and manage the operations department effectively.
Other required skills:
- Excellent communication and stakeholder management skills.
- Ability to work in the CST time zone.
- Ability to manage teams.
- Detailoriented with a commitment to accuracy and quality.
- Experience in AIdriven data processing and automation solutions.
- Exposure to cloudbased data analytics tools.
- Knowledge of RPA (Robotic Process Automation) is an advantage.
What We Offer:
- Opportunity to work with a dynamic and innovative team.
- Professional growth and development opportunities.
- Opportunity to lead datadriven transformation initiatives.
- Collaborative work environment with cuttingedge technology adoption.
- Competitive compensation and growth opportunities.
MIS,Management Information Systems (MIS),Big Data Analytics,Automation Tools,Automation,Google Data Studio,Tableau,Advanced Excel,SQL,ERP Implementations,CRM,CRM Databases,Reporting,Reporting & Analysis,Dashboard,Dashboards,Management
Employment Type
Full Time
Key Skills
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