Application Support Engineer
Application Support Engineer
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Job Description
Application Support Engineer
Location: Dallas TX or Tampa FL
ContracttoHire Industry: Financial Services
Experience Level: MidSenior 4 years)
About the Role
Were seeking a skilled Application Support Engineer to join a leading financial services organization. Youll play a critical role in maintaining production application stability resolving incidents implementing automation and supporting audits and disaster recovery for complex enterprise platforms. This is a contracttohire position for professionals with strong handson skills in both application and infrastructure layers.
Key Responsibilities
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Analyze triage and resolve critical production alerts and application defects.
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Own endtoend incident resolution and root cause analysis with a proactive mindset.
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Review and maintain knowledge base articles and runbooks in collaboration with development teams.
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Support audit responses BCM documentation and disaster recovery .
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Drive automation initiatives to reduce manual work in application monitoring and support.
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Lead and execute production deployments including vendor application upgrades.
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Collaborate closely with internal dev teams to provide feedback into application design.
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Promote and align with risk and control processes throughout daily support activities.
MustHave Qualifications
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4 years of experience in application support or related IT roles.
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Strong expertise in:
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Java/J2EE Oracle/SQL IBM MQ
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ServiceNow (SNOW) / ITIL processes
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Splunk Autosys
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Proficient in Linux/Unix environments and cloud platforms like AWS.
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Solid understanding of application infrastructure and troubleshooting methodologies.
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Bachelors degree preferred (or equivalent technical experience).
Preferred Skills
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Experience with Docker/Kubernetes or other containerization technologies.
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Familiarity with IIB (IBM Integration Bus) and basic networking concepts.
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Background in the Finance & Securities domain.
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Passion for transparency collaborative teamwork and ongoing learning.
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Strong documentation communication and crossfunctional engagement skills.
Additional Details
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Candidates must be local to Dallas TX or Tampa FL.
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This is a W2only contracttohire role.
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US Citizens and Green Card holders only.
Employment Type
Full Time
