Looking for candidates based in the Philippines
Position: Email Specialist
Work hours: 9:00 AM 6:00 PM Melbourne Time
Compensation: TBD
AtRunRemoteour mission is to help connect the toprated remote talent with the worlds best job opportunities. Our key markets and clients are located in the US AUS UK & Canada just to name a few. All of our roles arefulltimeand100 remotecutting out the daily commute and providing toprated talent with the best job opportunities all from the comfort of their home.
About our client:
Our clientis a leading email and marketing automation consultancy that works with brandsto create deeper and more personalised connections with their community. We utilise theworlds leading email and CRM solutions combined with a strong ability to combine datadesign and automation to create outsized returns for our brands with email.
About the role
As an Email Marketing Strategist you will manage the endtoend delivery of email marketing campaigns for clients overseeing project timelines internal teams and client relationships. Youll develop tailored strategies leveraging data and eCommerce metrics to drive sales and optimize email flows templates and deliverability. Youll work closely with clients to ensure their business needs are met provide strategic insights and identify upselling opportunities. With strong project management communication and leadership skills youll ensure every email campaign is executed flawlessly while driving measurable results and enhancing client success.
Responsibilities:
- Manage the delivery of key email marketing services to the client on time & onbudget (email automation flow build).
- Manage the internal teams (e.g. scripting or design) with tasks anddeliverables required to complete a client project or campaign.
- Deliver a concise andconsidered email marketing strategy to the client thataddresses their key business & customer needs.
- Have a strong understanding of key eCommerce and email metrics that allow forclear recommendations to improve sales performance.
- Have a strong understanding of the anatomy of a great email (script images
mobile design deliverability). - Have the ability to clearly explain key email marketing concepts to our clients whenquestions are raised.
- Be able to upsell our email services when a clear client need has been identifiedengaging with the client to help them understand the need.
- Run customer email journey mapping sessions to outline the structure ofproposed flows.
- Understand the key levers in email deliverability and have the ability to recommendstrategies to improve inbox placement.
- Setting up new client accounts in Klaviyo or other major email service providers
ESPs). - Migrating data and templates from existing ESP.
- Integrating with the clients ecommerce platform.
- Creating key customer segments.
- Email template testing (Email on Acid).
- Building & populating email flows and signup forms.
- Email flow testing.
- Client reviews and approvals.
- Building preference pages.
- Campaign ideation and email campaign management.
Requirements:
- Email Platforms: It is expected that you have knowledge of the main email
platforms Klaviyo HubSpot MailChimp or have experience with email platforms
that allows you to easily navigate any email service provider. - Data: To build a strong strategy you need to understand the key principles of email
marketing data. We expect an understanding of engagement metrics behavioral
metrics andprofile data to build a logical and robust email marketing strategy to driveincremental revenue. Remember every strategy recommendation by the client
must be accompanied by data or a success metric. - Project Management: You can effectively manage internal and external tasks by
their due date and concurrently manage the expectations of the client with clear
and concise communication. - People Skills: Youre going to be talking and interacting with people all day. Being anatural rapport builder is going to hedge your bets of success (this DOESNT mean
you have to be an extrovert). - Integrity: Be someone who follows through with what you say. Be honest with
clients and dont overpromise. - Leadership: Always lead clients to the best decision for them even if that decision
is outside of their comfort zone. Take a stand for whats best for people. - Lead the engagement: We are the experts in email. We drive all of our creative
output from a detailed strategy. We never create without first agreeing on the
strategy with the client. - Hunger & work ethic: This is not an easy job but it pays well. To earn the income
thats possible for you here you must be willing to put in hours honing your craft and
doing everything you can to generate opportunities and close them. You must be
hungry. - Proactivity: Wherever you are in relation to your deadlines you must know why. If
youre ahead you must know what youre doing well and what needs to be reinforced.
If youre behind you must have the awareness to know why youre behind.
Proactive behavior will create awareness. And your awareness will allow you to
adjust your behavior to get the results. - Attention to detail: You will ensure every email strategy or project managementtask is reviewed and corrected before sharing internally or externally.
Benefits:
- $50 Internet Allowance
- $50 HMO allowance
- 20 days Paid Time Off