• Provide excellent internal and external customer service responding as quickly and courteously as possible.
• Issue Certificates of Insurance requested before 3pm same day and those requested after 3pm next business day. At renewal process the bulk certificates and mail or email to the certificate holder and client. Ensure master cert is accurate prior to renewal.
• Effectively and efficiently process endorsement requests for drivers automobile or equipment changes as directed by Account Team.
• Verify endorsements received from the insurance carrier match what was requested when adding/deleting a driver automobile or equipment.
• Email or mail the endorsements received to the client when adding/deleting a driver automobile or equipment.
• Bill premiums and commissions in an accurate and timely manner in accordance with department policy.
• Issue Auto ID cards as requested. At renewal process the bulk Auto ID cards and mail or email to the client.
• Manage assigned tasks daily. Each days tasks should be completed by the end of the workday.
• Demonstrate proficiency with insurance company websites; able to quickly obtain loss runs from various insurance carriers websites as requested by AS / AM / AE .
• Pull MVRs (driving record if required) and Experience Mod Worksheet from carrier websites where applicable.
• Assemble proposals (cover/coils) for customer meetings per procedure.
• Policies must be delivered to client within 5 business days from task received as approved by AM/AE.
• Audits must be processed and delivered to client within 3 business days from receipt.
• Provide backup assistance to other Account Service Teams.
• Must obtain a Colorado Property and Casualty License within 90 days of hire.
• Must pass Total CSR program within 4 months of passing Property and Casualty Licensing test.
• Must complete Continuing Education classes as required to maintain Property and Casualty License or as requested by management including working toward obtaining insurance industry designations such as CISR and AINS.
• Cover Front Desk as needed or as back up for Receptionists breaks lunches and days off. Answer phones promptly and courteously greet and assist visitors to the office forward emails and faxes to the appropriate employee and monitor deliveries.
• Other duties as assigned.

• Able to read and write in English
• High School diploma or equivalent
• Must currently possess (or be able to obtain within 90 days of hire) a Colorado Property and Casualty Insurance License
• Must possess proficient computer skills including working knowledge of Microsoft Office products especially Word and Excel. Previous experience with AMS 360 Worksmart or similar agency management software desired but not required.
• Excellent written and verbal communication skills
• Strong customer service and team skills; must interact effectively with clients coworkers and management
• Strong attention to detail and solid organizational skills
• Solid prioritization skills sense of urgency and ability to work efficiently under time constraints
• Ability to analyze and solve problems

• Desired Work Hours: 8:45 am 5:15 pm (MF)
• Salary Ranges: $19.50 $19.74 (depending on qualifications)

YOUR FUTURE as an Independent Insurance Agent Starts Here

If youre looking for a career that offers flexibility job stability strong compensation and more then youve come to the right place! Working with a PIIAC member agency is a great career choice!

The Mission of Professional Independent Insurance Agents of Colorado (PIIAC) is to advance foster and protect Independent Insurance Agents throughout Colorado. Working with them to achieve their professional development goals advocacy and regulatory goals and to provide their Independent Insurance Agency with a suite of products and services that will create a mutually beneficial environment for members while maintaining the highest ethical business standards.

With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents the demand for insurance professionals is growing every day! Is this career right for you

This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.