Mission Control DoD Technical Support Lead
Mission Control DoD Technical Support Lead
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$ 85000 - 95000
1 Vacancy
Job Description
About Urban Sky:
Urban Sky is a venturebacked aerospace startup that pioneers the utilization of the stratosphere and reimagines the way humans view and analyze the earth. We design build operate and sell stratospheric balloon systems and the data we collect supports a wide range of applications from realtime wildfire monitoring to urban mapping. Our technology is also employed by government customers including the Department of Defense (DoD) NASA and others. Urban Sky sends flight vehicles to the stratosphere on a weekly basis.
Our team consists of engineers makers developers and doers who believe in the power of human potential when passion meets utility within a small supportive team. At Urban Sky we strive to create a team culture grounded in candor inclusion respect and empowerment.
We aim to build the next chapter of stratospheric history in Denver and are seeking selfstarting openminded and hardworking team members.
About The Role:
This hybrid role will focus on a few key priorities principally leading realtime Mission Control for all Urban Sky stratospheric flights. Urban Sky flies on average 12 stratospheric balloon missions per week from locations across the United States and abroad. Our team has developed advanced mission control software to track and control our stratospheric Microballoons in realtime from our HQ in Denver. This role would serve as the primary Mission Control Lead for all flight operations (i.e. being the actual pilot operator controlling the balloons and payloads in flight). This role requires a thorough understanding of and appreciation for flight/aviation safety strong attention to detail the ability to think fast and make sound decisions the ability to multitask always thinking steps ahead a technicaloriented background and a very flexible schedule. Urban Sky stratospheric balloon missions sometimes require overnight flight testing (i.e. leading Mission Control from 10pm 6am) early start times (i.e. leading Mission Control from 5am 2pm) stopandgo schedules (i.e. working Mission Control for 10 hours several days in a row then going several days or weeks without any missions) etc. In general the role requires extreme flexibility and schedule accommodation though you will have several internal team members that can assume Mission Control functions to allow for planned vacations time off personal obligations etc.
Stratospheric flight operations can be weather dependent and subject to internal R&D and customer demands. Given the ebb and flow of operational needs and the nature of the Mission Control position (i.e. usually only supporting Mission Control 1 or 2 days per week maximum) we would ideally also like this role to lead the coordination of Customer Program Support within the DoD segment.This role would report to the Head of Flight Operations in all matters related to Mission Control and to the CEO for Customer Program Support. This position is based in Denver Colorado and may require some travel (up to 10 to provide customer training and/or support customer exercises and demonstrations.
Key Functions:
Lead Mission Control in all aspects from preflight inflight and postflight
Serve as Flight Director coordinating directly with ARTCC centers and TRACONs prior to planned launches during flight as required and post mission communications
Manage and communicate any offnominal inflight scenarios that require escalation
Participate in weekly Flight Operationsmeetingscollaborating with the Mission Planners and other departments on the forecasted flight schedule and coverage needs
Remotely support the field launch and recovery teams by relaying critical information during the launch/float/landing/recovery process to include assisting with property ownership information and making best efforts to contact relevant parties once flight systems have landed as necessary.
Maintain tracking and communications with teams in the field giving them reliable information and identifying safe accessible landing zones as best as possible for safety and expediency to deliver timely crucial company and customer data.
Become the subject matter expert of the Mission Control software providing detailed feedback to the Software and Physics teams ofdiscrepancies and improvements.
Ability to train future Mission Controllers as well as customer users at times requiring travel to locations to provide inperson training and/or onsite Mission Control support for customer exercises (primarily DoD)
Develop and maintain educational materials for Mission Control software procedures and regulatory training.
Develop and maintain flight safety rules and policies.
Foster strong relationships with customers (primarily DoD) organizing customer programs and disseminating pertinent information across teams.
Desired Skills & Experience:
High Altitude Platform experience
UAV/UAS flight operations experience
Commercial Pilot training/experience
Air Traffic Control coordination
Familiarity with FAA regulations
Command and Control software experience
Customer Support & Service experience
Engineering/Technical background (electrical mechanical software)
NicetoHaves:
Program Management experience
Business Development & sales exposure
Experience working with the DoD
Instructor/Training background
Desired Candidate Qualities:
Humble and OpenMinded: Approachable and receptive to suggestions and training regardless of experience level.
Team Player: Demonstrate respect and professionalism within a team setting fostering a collaborative work environment.
SafetyFocused: Maintain a safety mindset consistently performing risk assessments in response to changing conditions.
Selfless Attitude: Display a selfless attitude readily jumping in to contribute where needed.
Resilient and Positive: Remain calm under pressure. Stay positive in challenging situations and uncomfortable conditions exhibiting a go with the flow attitude.
Adaptability: Comfortably handle unexpected and exciting situations as well as routine tasks such as long hours of driving through diverse environments.
Endurance and Flexibility: Willingness to work unconventional hours to ensure mission success and achieve team goals.
SelfStarter and Organized: Possess a selfstarter mentality coupled with discipline and organizational skills.
Attention to Detail: Demonstrate a strong attention to detail in all aspects of work.
Situational Awareness: Exhibit excellent situational awareness and maintain composure under pressure.
Good Judgment: Display good judgment when confronted with ambiguous situations escalating any concerns to management.
HandsOn and Analytical: Be handson and eager to learn with an analytical and openminded approach to problemsolving.
Education:
Undergraduate degree from an accredited college or university Technical/Trade School or equivalent experience.
Benefits:
Salary $85000 $95000 per year
- We are required to post this salary range per Colorado law. Your salary will be determined based on your abilities and experience.
Stock Options
Medical Vision and Dental
Unlimited Vacation Days
Cell Phone Bill Stipend
NOTE: Research suggests that women and BIPOC individuals may selfselect out of opportunities if they dont meet 100 of the job requirements. We encourage anyone who believes that they have the skills and the passion necessary to succeed here to apply for this role.
This position may require the candidate to deal with commodities software technology defense articles and/or technical data which are subject to the Export Administration Regulations and/or the International Traffic in Arms Regulations. Additional information may be requested so as to determine whether export authorization is required from the Bureau of Industry and Security and/or the Directorate of Defense Trade Controls. If authorization is required employment will be contingent upon the Company successfully obtaining such authorization from the relevant government agency.
Urban Sky is an equal opportunity employer and we value diversity. All employment is decided on the basis of qualifications merit and business need.
Required Experience:
Senior IC
Employment Type
Full-Time
