Bakery Assistant Manager

TITLE:Assistant Bakery Manager

REPORTS TO: Bakery Manager

Position Summary:

TheNothing Bundt Cakes(NbC)AssistantBakeryManagerworks alongside the Bakery Manager and team members tocreate the highestquality cakes a warm welcoming environmentanda superiorguest experience.The Assistant Bakery Manager shares in team leadership andcollaborates withthe Bakery Managerindriving sales and profitability executing daytoday responsibilitiesandensuringthatall aspects of the bakery operationcomply with NbCstandards.This role servesasan importantcarrier of theNbCcultureto reinforcecore valuesand bring our brand to life for our team members and guests.

Accountabilities/Duties:

Prioritizes the guest experience models superiorguest engagementandfostersa positive work environment.

Partners withtheBakery Managerin leadingall aspects of the guest experiencecake productionbrand and merchandise presentation work environment P&Lmanagement andinventorycontrol.

Supports the Bakery Manager in recruitingselectingand trainingteam membersdirectingdailyworkresponsibilitiesandprovidingperformancefeedback andcoaching.

EnsuresNbCproduct servicebakery environment andvisualmerchandisingstandardsareconsistently upheldand that all bakery operationsadhere tofood and health safety standards and NbC policiesand procedures.

Assists the Bakery Manager in executing operational and administrative responsibilities which may include cake production plans productivity goal setting team scheduling supply ordering sales and labor reporting basic accounting and expense control procedures and payroll processing.

Comanages specialorder fulfillment via web and email for individual guests and corporate accounts as well as large complex orders and deliveries.

Cofacilitates the opening and closing of the bakery including cashdrawer balancing and bank deposits.

Contributes to marketingstrategy in the local community by helping to coordinate and participatingin special brandbuildingevents.

Maintains handson knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.

CoreValuesand LeadershipCompetencies:

Servants Heart

oGoes above and beyond to support and develop the team and create a superior guest experience.

oKeeps the good of the team and guest ahead of personal interests or gain.

oLeads by example and displays humility and empathy for others.

Spirit of a Champion

oDemonstrates an intense drive a commitment to excellence and a passion to succeed.

oSeizes 100 ownership of responsibilities with zero excuses for issues within direct control.

oOperates with a sense of urgency exercises sound judgment and seeks feedback to improve performance.

Genuine Connections

oProjects warmth enthusiasm and optimism that attracts and energizes others.

oBuilds positive productive relationships and communicates often and openly.

oServes as a strong Cake Celebrity/Brand Ambassador in the local community.

Knowledge Skills and Abilities:

Demonstratesan unwavering guest focus and strong interpersonal skills with the ability to engage empower and motivate a team and communicate effectively in both oral and written form.

Has the ability todelegate tasks communicateclear expectations directothers work and manageperformance.

Is highly organizedand resourcefulcan balance multiple priorities and demonstrates strong followup skills.

Possesses strong problemsolving skills with the ability to accurately assess situations and identify issues develop possible solutions and take the appropriate courses of action.

Demonstrates strong learning agility with a passion to grow and excel.

EducationCertifications and Work Experience Requirements:

High school diplomaor GED; postsecondary education is a plus.

13 years ofguestfacingexperienceinaretailrestaurantor foodserviceenvironmentpreferablyin a lead rolewith progressivemanagerialresponsibilities.

Demonstrated successcreating asuperiorguest experience and coaching others to do the sametrainingnewteam membersdirectingthe workofothersandachieving productivity goals.

Basic proficiency in Microsoft Word Excel and Outlook with comfort in learning new technologies.

WorkAvailability:Must have the flexibility to work various shifts including early mornings evenings weekends and holidays based on changing business demands.