Assistant Manager Financial Services

Job Posting
Assistant Manager Financial Services
Antigonish NS

Are you ready for a new career journey at Nova Scotias largest credit union Join our dedicated team at East Coast Credit Union where commitment to community member satisfaction and financial excellence are the foundation of everything we do.

East Coast Credit Union is a communitydriven financial institution committed to a better banking model. A credit union is like a bank in many ways but with cooperative ownership and special focus on people not profits. We redefine the definition of local and bring Nova Scotians from many regions together with honest lending savings and investment products. Be part of an organization committed to fostering growth and empowering individuals on our team and in our East Coast community.

East Coast Credit Union is looking for an Assistant Manager Financial Services to join our team in beautiful Antigonish. Reporting to the Branch Manager the successful candidate will lead and support direct reports through performance management coaching and assisting with reviewing approving and underwriting lending investments account opening and estate products.

You would
Lead and support direct reports through performance management coaching and assisting with reviewing approving and underwriting lending investments account opening and estate products.
Coordinate direct reports to ensure optimal member service consistent with the Collective Agreement. Responsibilities include developing a sales and service culture through employee training performance monitoring work assignment and weekly coaching to reinforce positive behaviors.
Provide guidance training and support to ensure the delivery of a meaningful and exceptional member experience. This includes but is not limited to addressing member and staff concerns and operational questions receiving escalated member concerns.
Underwrite review and adjudicate applications; analyze applications to determine accuracy completion and feasibility of granting loans. Assist Financial Service Officers in proper preparation of documentation and ensure loan documentation is complete before sending for signature. Escalates to Branch Manager or Credit department when necessary.
Provides ongoing coaching; mentors Financial Service Officers to identify new products and services to support member financial goals.
Ensure direct reports follow the Credit Unions security and risk management procedures.
Leads and supports outreach strategies to grow current and prospective memberships into fullservice accounts.
Supervises the branch in the absence of the Branch Manager or Assistant Manager as required.
Supports community initiatives through volunteering and attending events and activities on behalf of the Credit Union.
Complete other duties as assigned.

You have
Successfully completed a degree or diploma in Business or Commerce.
A minimum of five years of lending experience including a minimum of two years supervisory experience or an equivalent combination of training and experience in credit.
Strong leadership skills and the ability to coach delegate and foster a team environment.
Knowledge of policies and regulatory environment
Strong lending background with demonstrated high accountability solid judgement and decision making.
Consumer and Residential Mortgage Lender Accreditation Designation or be willing to complete designation withing the next two years.

We offer
Outstanding culture and opportunity to join an engaged and communityfocused team.
Competitive compensation $72563.85 $85368.15 and benefits with performancebased incentives.
Generous benefit package including a Flexible Health and Dental Plan (paid 100 by employer) and up to 9 contribution with employer match in the Defined Contribution Pension Plan.
Tuition reimbursement training and personal development.
Additional employee perks include but not limited to annual wellness credit; reduced rates on employee loans/mortgages and paid volunteer time.

Applications will be accepted until January 17 2025.

Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.

Dont meet every single requirement At East Coast Credit Union we believe everyone has potential. If you are excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting we still encourage you to apply. You may be just the right candidate for this role or other opportunities we may have.

We wish to thank applicants in advance; only candidates selected for an interview will be contacted.

Careers About Us East Coast Credit Union (eastcoastcu)

At East Coast Credit Union we are passionate about creating a diverse equitable and inclusive workplace and believe a diversity of perspectives experiences and backgrounds benefit our employees our members and our communities.
East Coast Credit Union is committed to providing access equal opportunity and accommodation for individuals with disabilities. To request accommodation please contact Human Resources by email at or by phone at 902.464.7107
East Coast Credit Union is committed to providing access equal opportunity and accommodation for individuals with disabilities. To request accommodation please contact Human Resources by email at or by phone at 902.464.7107

Required Experience:

Manager