Salesforce Engineer

Make a meaningful difference with us

We are seeking aSalesforce Engineerto join our Digital Platforms team. Reporting to the Digital Platforms Manager the Salesforce Engineer will be responsible for handson lead technical design development configuration of a Salesforce software solution which will drive an improved internal and external customer experience through a 360degree view of customer data.

The Salesforce Engineer will work closely with IT Aged and Community Care and other stakeholders to ensure that the solutions being developed continue to deliver on outcomes from a support and functionality perspective.

Please note this is a full time permanent opportunity.

Your part in our UnitingCare team

• Work with internal and external stakeholders to translate their needs into technical requirements

• Collaborate with the Internal Architects to resolve complex design issues with innovative and practical solutions

• Contribute to the planning of the teams workload flagging any concerns or opportunities identified

• Support the development of scope of work documents and liaise with vendors to obtain quotes

• Ensure all solutions meet the organizations high security standards in collaboration with the Cyber Security team

• Contribute to the formulation of a support structure with internal stakeholders

• Support internal testers in developing robust test plans and scripts

• Gather feedback from end users to improve systems and design efficient solutions

• Maintain high standards during implementation and contribute to the teams success

• Produce project artifacts including requirements traceability matrixes

• Work closely with business stakeholders and team members to ensure world class delivery of Salesforce solution

• Participate in regular Solution Architecture Review Group forums where compliance of proposed solutions is evaluated and adherence to approved designs are confirmed

• Provide strategic advice in respect to Salesforce CRM and solution architecture.

What makes a difference for us

• Deep understanding of Agile its manifest principles and application with Salesforce Certifications

• Proven domain experience in gathering requirements in Tech Stack such as Cloud Custom Portal Solutions SaaS CRM Data Integration Technologies.

• Proven ability to deliver CRM in an Agile iterative way

• Experience in using and understanding complex structures (systems processes and organizational structures) preferably in a large complex environment.

• Demonstrated ability to contribute strongly in project teams to deliver projects successfully including strong interpersonal and relationship management skills

• Experience in guiding teams on the principles of Config over code

• Strong interpersonal influencing and communication ability with a range of stakeholders across a diverse organization

What makes a difference for you

The opportunity to be part of the secondlargest Queensland employer who has been leading by example as a proud notforprofit for more than 100 years.

• Flexible work arrangements to support worklife balance

• Access to salary packaging meal and entertainment benefits up to $15900 per year tax free as well as up to $2650 of your pretax income to pay for meal and entertainment benefits

• A recognition and rewards platform providing employee discounts at hundreds of retailers including everyday expenses holidays health insurance a wellbeing program and employee assistance program

• A positive and inclusive team based on respect shared standards strong values and a commitment to serving others

• Career development opportunitiesto challenge yourself grow and make a meaningful difference

Diversity & Inclusion

Our approach is simpleeverybody iswelcome here. At UnitingCare diversity is at the core of our who we are our mission and our values.We are committed to providing equal opportunities to all employees no matter their sex race culture sexual orientation disability or gender identity.Demonstrating our commitment to reconciliation and building longterm employment opportunities for First Nations peoples UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children young people and the elderly safe from harm within our services workplaces and the communities we support. We are committed to speaking up loudly for their safety.