AVD Systems Administrator I
AVD Systems Administrator I
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USD 80000 - 85000
1 Vacancy
Job Description
UnityBPO is a premier Healthcare IT company serving Americas frontline healthcare workers and their patients. We are the lifeline for clinicians and patients across the country helping them to solve their technology challenges. Through our unique portfolio of clinician and patient products and services Unity brings the skills experience tools knowledge and best practices to create immediate resolution to human technology interactions. Bound together by our diverse talent and uncompromising values we at UnityBPO choose to work in environments that countenvironments that are complex and critical and that dramatically affect our lives. We choose to be in places that matterwhere doctors are saving lives where patients are being healed. We believe we are the best company at understanding how to humanize technology and we hire people who live this belief. Our environment is open honest and focused on our customersand our employees success. So choose a career path and rediscover what its like to enjoy your job.
Healthcare has surpassed manufacturing and retail to become the largest and most rapidly growing source of jobs in the US. Additionally the practice of medicine has become more tech focused than ever before. At UnityBPO we directly impact how healthcare workers do their jobs by helping them navigate this new technical landscape. If you love technology and the chance to be involved in the business of healthcare you can be at the forefront of these changes and make a difference by joining our team.
Systems Administrator:
It is expected that the Systems Administrator will use the latest tools to develop and deliver solutions in support of our infrastructure and clients needs.
KEY OBJECTIVES WE WILL ASK OF YOU
To perform this job successfully you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability to be a Systems Administrator I. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Perform Windows Azure Virtual Desktop Administration Duties using Azure Native Tools and Nerdio Manager for MSP
- Develop and Manage Windows 11 Images
- Perform Windows Server Administration Duties
- Administer Virtualization Infrastructure (VMware vSphere Microsoft Hyper V)
- Perform Windows Infrastructure Management Duties (Active Directory EntraID EntraID Domain Services Group Policy DNS and DHCP)
- Experience with Public Cloud Infrastructure such as Office365 and Azure.
- Relevant knowledge of at least one scripting language preferably PowerShell.
- Expert with Windows 10 11 desktop support and administration.
- High level of understanding of core networking concepts: TCP/IP IPv4 IPv6 routing switching firewalls DHCP DNS etc.
- Troubleshooting issues with laptops/desktops/printers network general user issues.
- Other duties may be assigned
EDUCATION AND EXPERIENCE:
- Associates degree or equivalent work experience in Information Technology.
- Experience with Microsoft Azure and Microsoft Azure Virtual Desktop Infrastructure
- Experience with Virtualization Technologies such as VMWare ESXi
- 35 years previous IT Experience
- Experience in PC hardware software and network troubleshooting
- Experience in ServiceNow or other ITSM tool
- Experience in Microsoft Deployment Technologies such as Microsoft Deployment Toolkit
- Experience in MS tools such as Excel and Word for documentation
- Selfstarter that can collaborate actively with others in a crossfunctional team.
- Excellent organizational/administrative/customer service skills with high standards of quality and agility to reprioritize as necessary.
- Proven ability to work in a fastpaced environment.
- Excellent communication skills to act as a link between end users and higherlevel support
REQUIREMENTS STRONGLY DESIRED:
- Bachelors Degree
- Microsoft Azure Certifications preferred
- VMware Certifications preferred
- CompTIA A and Network Certifications preferred
- Healthcare environment experience preferred
OTHER REQUIREMENTS YOU WILL NEED:
- Bachelors degree in Information Technology or equivalent related work experience can be substituted
- Minimum of four years providing technical support in a professional IT environment
- Excellent oral and written communication skills
- Strong multitasking skills
- Must be able to work independently
Personal Attributes:
- Integrity honesty and personal responsibility
- Values employees and can genuinely articulate their positive contributions
- Values teamwork and understands the importance of collaboration
- Ability to multitask and remain calm under pressure especially during peak hours or intense situations.
- Ability to make reasonably quick decisions and take informed risks
- Pleasant and approachable demeanor
WORK CONDITIONS:
- This position requires office work nonmanual related with an ability to focus on multiple tasks in a fastpaced environment
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification/job function.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this position.
UnityBPO is an equal opportunity employer. Decisions are made without regard to race color religion sex sexual orientation gender identity age disability national origin.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
