Dutch Customer Support Specialist in Lisbon
Dutch Customer Support Specialist in Lisbon
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1 Vacancy
Job Description
Advance your career in Customer Support!
Are you a problemsolver with a passion for helping people Were looking for a Customer Support Specialist to join our energetic team! If you thrive in fastpaced environments and enjoy engaging with customers this role is for you.
Role Overview:
As a Customer Support Specialist youll provide exceptional assistance across phone chat email and social media. From handling accountrelated queries to troubleshooting technical issues and processing transactions your expertise will ensure a seamless customer experience.
Key Responsibilities:
- Provide highquality support across multiple communication channels
- Assist customers with account setup verification logins and payments
- Troubleshoot technical issues and resolve inquiries efficiently
- Act as a trusted point of contact particularly for clients in the sports sector
- Foster strong customer relationships through clear and empathetic communication
- Ensure all interactions adhere to company policies and service standards
- Suggest process improvements to enhance the overall customer experience
Requirements:
- Fluent in Dutch (C2 level)
- Fluent in English (B2 level)
- EU Citizenship or Portuguese Residency Card
- 01 year experience in customer support
- Strong leadership analytical and communication skills
- Eagerness to learn and grow
Why Join Us:
- Competitive Salary: We offer attractive compensation that reflects your skills and experience recognizing and rewarding your contributions
- Meal Allowance: Enjoy a meal allowance to keep you energized during working hours
- Health and Life Insurance: Benefit from comprehensive coverage to support your wellbeing.
- Onsite Work Environment: Thrive in a collaborative and communicative office setting
- Relocation Package: Receive support if relocating to ensure a smooth transition
Ready to take on this exciting opportunity Apply today and lets connect!
Employment Type
Full Time
