Pioneers Park - Business Operations Manager
Pioneers Park - Business Operations Manager
Posted on :
22-03-2025
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1 Vacancy
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Job Description
About Pioneers Park
Eat. Work. Play. Chill. Repeat.
Pioneers Park is a dynamic lifestyle hub featuring Mellow (lounge) Taliyah s Orchard (caf and a coworking space. We provide an allinone experience where work dining and socializing come together seamlessly.
Role Summary:
Reporting Line: Management
We re looking for a strong techsavvy Business Manager to oversee daytoday operations across all business units ensuring smooth workflows proper reconciliation and efficient reporting structure between staff supervisors and management.
This ideal Candidate will:
- Directly oversee the kitchen coworking space and inventory operations.
- Supervise and guide restaurant supervisors ensuring they effectively manage wait staff and customer service.
- Ensure financial accountability through daily sales reconciliation and inventory tracking.
- Act as the key touchpoint between management accounting and frontline teams.
- Use technology efficiently for tracking operations reporting and process improvements.
Key Responsibilities:
1. Leadership & Team Management
- Oversee and manage the restaurant supervisors ensuring they are effectively leading their teams.
- Directly oversee kitchen staff inventory operations and coworking space employees.
- Act as a bridge between staff and management ensuring communication is smooth and operational goals are clear.
- Intervene in operations where necessary but ensure supervisors handle frontline issues.
- Train and coach supervisors on best practices ensuring they execute their roles properly.
2. Daily Sales Reconciliation & Financial Oversight
- Ensure supervisors are accurately reporting daily sales and resolving discrepancies before submission.
- Verify POS reports match sales and bank deposits.
- Work with the accounting team to track revenue trends flag inconsistencies and optimize financial controls.
- Oversee cost control measures and ensure waste reduction across all business units.
3. Inventory & Stock Control
- Ensure daily stock counts and usage logs are completed and properly recorded.
- Supervise inventory to prevent shrinkage theft or misuse.
- Work with suppliers to ensure deliveries match purchase orders before approval.
- Implement inventory tracking technology to improve accuracy and prevent stock losses.
4. Operational Oversight Across Business Units
- Ensure smooth coordination between restaurant lounge and coworking space operations.
- Regularly assess service quality and efficiency making necessary adjustments.
- Troubleshoot issues in workflow staffing or customer service implementing quick solutions.
- Work closely with the kitchen team to monitor food quality efficiency and wastage control.
- Ensure coworking space operations run smoothly maintaining customer satisfaction and seamless checkins.
5. Technology & Business Process Improvement
- Ensure staff use POS and digital systems correctly to prevent reporting errors.
- Introduce process automation where possible to streamline reporting and operations.
- Train supervisors and team members on basic tech tools (POS inventory software spreadsheets etc..
- Be proactive in adopting new technology solutions that improve business efficiency.
Requirements
What We re Looking For
- Proven experience in hospitality retail or business operations management 3 years).
- Strong leadership and team management skills able to oversee multiple business units.
- Financial acumen comfortable with daily sales reconciliation revenue tracking and inventory oversight.
- Techsavvy and computerliterate able to quickly learn and use new systems (POS Excel Google Sheets inventory software etc..
- Strong problemsolving skills and the ability to make realtime decisions.
- Clear communicator able to liaise between staff supervisors and management.
- Ability to work under pressure in a fastpaced hospitality environment.
- Trustworthy and accountable ensuring business interests are always prioritized.
Benefits
Why Join Pioneers Park
- Lead a fastgrowing hospitality and workspace business with room for impact and career growth.
- Competitive salary and a dynamic techforward work environment.
- Work with a passionate team dedicated to elevating hospitality in Nigeria.
Employment Type
Full Time
Company Industry
Key Skills
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