Bilingual Disability Benefits Payment Specialist
Bilingual Disability Benefits Payment Specialist
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Job Description
What Youll Do:
Reporting to the Manager GL&DC Disability Benefits Coordination youll be responsible for reviewing and setting up new disability and life waiver claims verifying members eligibility calculating disability benefits and processing payments. They are also the primary contact with School Boards and responsible for addressing Member enquiries about the LTD claim status and policy provisions.
The core parts of your role will be to:
- Calculates and processes disability payments.
- Investigates and obtains necessary information for calculations ensuring accurate disability benefits are calculated. Reviews policy contracts and information provided by the plan administrator to calculate the benefit elimination period and benefit adjustments. Calculations include rehabilitation allsource maximum offset cost of living appeal retroactive payments over and underpayments and trueups.
- Sets up and reviews disability new claims and life waivers to ensure all documents have been submitted and completed properly for processing. This includes verifying eligibility and corresponding with appropriate parties for outstanding information.
- Is responsible for ensuring claim systems are updated with accurate financial information for the Disability Life reserve feed.
- Provides information to school board and union plan administrators members affiliates and other members of the Group Life and Disability Claims department which includes verifying claim information and responding to various inquiries and information requests.
- Completes followup on LTD matters by contacting appropriate parties via letter email or telephone.
- Handles and manages telephone inquiries from Members regarding their longterm disability benefits and claim status through the GL&DC telephone queue.
- Maintains a comprehensive log and diary system to track payments followups calculations and claim status.
- Reviews group policies and departmental manuals to accurately apply contractual provisions and claims administration processes.
- Prepares and processes responses to Members Unions and School Board representatives in accordance with established standards.
- Initiates the new claim application process which includes coordinating preparing and distributing claims kits.
- Responsible for the Canada Pension Plan (CPP) disability application process.
- Keeps LTD claim information confidential to protect operations.
- Performs other duties within competence as assigned.
Qualifications :
Lets Talk About You:
This is the unique blend of skills and experience we would love to see in an ideal candidate:
- Postsecondary diploma or degree or equivalent business experience
- Three to five years experience in short term or longterm group disability claims insurance and understanding of policy language and application.
- Experience in short or longterm disability calculations and payments.
- A strong ability for mathematical calculations/applications and successful completion of a mathematical aptitude test
- Intermediate knowledge of Microsoft Office Suite applications.
- Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders.
- Superior time management and organizational skills to manage competing priorities including project management skills.
- The ability to communicate fluently in both English and French is required.
We also consider your potential. If you know you have what it takes to do the job but your experience doesnt exactly match the qualifications above we encourage you to apply and provide us with more details about why you think you would be a great fit.
Additional Information :
Some of the Perks We Offer:
We offer bestinclass pension and benefits total reward programs and comprehensive mental wellness supports to set you up for every success in and outside of work. Here are just some of the reasons youll love working here:
- Rewarding salary and bonuses that truly value your dedication
- Industryleading group benefits with 100 premium coverage (excluding LTD) that start on your first day
- Defined benefit pension plan for a financially confident retirement
- 100 coverage of approved continuing education and licensing fees (including RIBO courses in Ontario)
- Access to a wealth of learning resources including LinkedIn Learning for professional development
- Flexible workfromhome and hybrid options
- Unlock your potential with opportunities for advancement
Lets work together! If you are interested in this opportunity please apply online.
OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.
As a business we protect what matters most to our members. As an employer we value what matters most in our workplace. Together this includes fostering a diverse equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are and our differences are what make us unique.
We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however only candidates selected for an interview will be contacted.
#LIRemote #LIHybrid
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
