Customer Support Representative
Customer Support Representative
Posted on :
22-03-2025
Employer Active
1 Vacancy
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Job Description
Position: Customer Support Representative (Polish)
Location: Lisbon Portugal
Employment type: Fulltime
DUTIES AND RESPONSIBILITIES:
- Handle all incoming contacts from customers through phone chat and email
- Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
- Use adequate tools processes and/or methods to ensure the provision of accurate valid and complete information
- Make sure that great levels of client service is delivered at all times and ensure a positive experience
REQUIREMENTS:
- C1 level of Polish and B2 English both oral and written
- Passionate about customers and customer service
- Problemsolving skills
- Upbeat and positive attitude
- Ability to identify apply and explain your product and/or service expertise with clarity
OFFER:
- Relocation support with a room
- Temporary renewable working contract
- 40 Hours per week work on a rotating shift pattern from Monday to Sunday from 7 am to 5 PM but it might go up until 10 PM on peak seasons
- Two weeks training compensated 50
- Holiday entitlement according to Portuguese law with 22 days off per year
- Initial employment contract with a duration of 12 months
- Subsequent extension of one more contract for 12 months
- Permanent contract after 2 years
- Private health insurance after contract signature (additional to standard insurance)
- A dynamic and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential
To apply for this position and to explore many other exciting opportunities visit and apply through our career page: https://www.careerspage/toptalent2
- Gross 1040 EUR (w/room)/ 1040 EUR (w/room)
- 12 May
- If more than 100 km: airport pick up room travel costs cover after 9th month yearly flight home
Employment Type
Full Time
Key Skills
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