RECEPTIONIST Saturdays only
RECEPTIONIST Saturdays only
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a part time Saturday Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership determine the nature of the callers business and direct the caller to their destination. You will also be responsible for greeting customers into the dealership. Hours are 9 AM to 5:30 PM every Saturday. After a review at 90 days we will pay a bonus of $250!
Responsibilities
- Receive cash checks and credit card payments from customers
- Make change accurately and issue receipts to customers
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Operate switchboard telephone system
- Communicate with callers in a professional friendly and efficient manner striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Be friendly professional courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
- Experience with Microsoft Office suite is a plus
- Ability to communicate customers interests needs and requests to management and sales personnel
- Professional personal appearance
What We Offer:
- Training
- Great Culture & Team Environment
- Long Term Career Opportunities
About the Dealership:
A strong community is all about its people and here at Kelly BMW we staff our building with good kind people who go above and beyond what is expected of them. Were one of the regions best family owned dealerships serving the Columbus community in Ohio since 1977. Our team enjoys training programs a fantastic culture and opportunities for advancement which are companywide focuses to help you grow both personally and professionally. Were interested in helping your career and adding to your resume because we know that happy employees lead to happier customers!
Employment Type
Part-Time
