Find your Future with Amazon Apprenticeships
Investment in Apprentices is in our DNA. We look to constantly innovate and create. In order to do this we recognise that whilst technology is a partner its our people that power us.
We offer a broad range of Apprenticeship opportunities to suit all candidates with different backgrounds qualifications and career aspirations so whether you are embarking on your career or want a change of direction we have an Apprenticeship programme for you which will support your development in an innovative environment.
Were looking for those with a passion for learning. Youll need to be committed to your own development whilst implementing what you are learning as you progress through your programme. In return we provide first class onthejob coaching specialist partner training and unparalleled experiences working within a diverse innovative environment where you will be challenged to excel and positively contribute.
Apply today to be part of the story.
Key job responsibilities
Role Responsibilities:
Ensure customer orders are fulfilled per quality guidelines
Assign work to employees as required to support workflow and daily production KPIs/goals
Develop subject matter expertise on all operations processes in assigned department
Create and cultivate a safety culture by identifying and addressing safety hazards within the work environment
Deliver coaching and feedback to associates related to productivity quality and safe behaviors
Support management with tracking trending and reporting of departmental metrics
Support management in analyzing and understanding the reasons behind success and failure in meeting departmental delivery and Site KPIs/goals
Drive actions as communicated by manager to remove barriers impacting good shift performance
Support management team in training and upskilling new associates
Ensure that all apprenticeship activities are completed in the required timescale
A day in the life
We are looking for exceptionally talented bright and driven people to join our Operations Teams to complete the Chartered Management Degree Apprenticeship (CMDA) at one of our warehouses in England. As a degree apprentice you will join Amazon in a supervisory role where you will oversee the management of one or more processes across our operation leading a small team of up to 20 on your shift.
In this role you will be driving the pulse of our operations on the ground and playing a key role in getting our customers orders out to them in every step of our fast moving and dynamic process. This is a varied challenging role and every day is different!
About the apprenticeship:
As an apprentice you will dedicate 20 of your working time to your apprenticeship studies attending seminars writing assignments and completing other offthejob learning activities. The remaining 80 of your time will be spent onthejob as a supervisor. Apprentices work closely with site management teams to ensure that the assigned department is performing in line with the plan and that customer expectations are met if not exceeded.
The Operations Manager (OMA) and Chartered Management Degree Apprenticeship (CMDA) are delivered by Exeter University over a threeandahalfyear period. As well as attending masterclasses at either an Amazon facility or the University campus four times per year participants will develop their skills in the workplace supported by an Amazon mentor and a University Skills Coach who will help support to effectively embed learning alongside managerial practice. The programme will leave graduates with the experience and competences necessary to take successful longterm managerial responsibility for people projects operations and services within the business.
Units in the OMA apprenticeship cover selfawareness building relationships and communication skills as well as people and operational management. Apprentices will be encouraged to demonstrate how they can apply these skills in the workplace. In year two apprentices will complete a project management unit with the opportunity to take on part of or an entire workplace project. Upon successful completion of the OMA apprenticeship you will commence the CMDA programme during which you will build on the knowledge gained during the OMA. Modules include sales and marketing business finance and will culminate in an organisational research project. Apprentices will reconcile their learning at the end of the final year through the creation of a business portfolio demonstrating the way in which they have continually applied their knowledge directly to the context of Amazon operations.
In order to maximise your onthejob learning you can expect to spend time in different areas of our fastpaced warehouse environment. Learners will follow a workplace placement plan and could spend time in support functions such as Safety Quality and HR to broaden business knowledge. You will work on different shift patterns throughout your apprenticeship including some weekend and/or night shift work patterns.
For the apprenticeship programme you must be eligible for government funding and for this you need to:
Have lived in the UK or in the EU for the last 3 years
Have the right to work in the UK
Be a resident of the UK for the entire duration of the programme 42 months)
Not be registered to study on a UK government funded course ending September 2025 or later
You will be 18 years old or older before the contract start date (September 2025
You are able to read understand and communicate in English and interact and engage comfortably with people at all levels of the business
You can follow a list of guidelines and instructions (verbal or written) to deliver results and meet deadlines
You are flexible adaptable and proactive with a handson approach
You have excellent customer facing skills and deliver impeccable customer service
You seek and respond well to feedback
Academic Qualifications
Two A levels at grade C or above (or equivalent)
Finally you must have flexibility in working hours and shift patterns to provide cover for operational requirements.
These will be a plus for your career at Amazon but are not necessary to enter the programme.
You have completed an apprenticeship below level 5
You are able to operate in a challenging and fast paced environment
You are able to demonstrate drive and passion.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice
https://www.amazon.jobs/en/privacypage to know more about how we collect use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit https://amazon.jobs/content/en/howwehire/accommodations for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.