Group Manager - Operations
Group Manager - Operations
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Effectively Utilizing of the resources to meet customer expectationsTeam Meetings Team Performance and development Communicating updates to the team membersReviews announcing targets discussing issues based on input from support functions Develop and cascade KPIs to deliver SLAs. Review performance measures daily. Plan employees according to work inflow by proper rosteringClient ManagementAttrition Management. Motivate the team to ensure retentionDriving process improvements Managing process SLATeam Meetings Team performance and developmentDay to day facilities finance and IT issues Daily Weekly Monthly Reports and implement changes to improve on processes
Qualifications :
Graduate
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
