Specialized VDI Engineering support
Specialized VDI Engineering support
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5years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
EXPERIENCE AND EDUCATION:
Essential Qualifications/Experience:
Skill/Technology
Key Responsibilities
Experience Required
(years)
Group Policy Management (GPOs)
Assisting in the creation modification and maintenance of Group Policies to enforce settings across user devices
3
Application COTS Troubleshooting
Ability to diagnose issues related to COTS applications proficiency in installing and configuring integration with exiting system ensuring seamless operations. Ability to diagnose latency connectivity and application performance issues
3
Windows Server troubleshooting
Problem solving strong knowledge of windows 10 & 11 OS Diagnose and resolve technical issues support software and hardware related problems. Deep understanding of Windows Server 2016/2019/2022
3
VMware AppVolume
Management and deployment of AppVolumes troubleshooting and updates. Strong skills in VMware vSphere / ESXi
7
VMware Horizon
Setup configuration and management of Horizon VDI environments
7
VMware vSphere
Managing virtual machines ESXi hosts and vCenter operations
3
VMware DEM/UEM
User environment management personalization and policy enforcement. Expertise in FSLogix Citrix Profile Management and UEM
2
FSLogix
Profile management troubleshooting logon issues and optimization
2
Master Image (VDIMDT)
Creating maintaining and optimizing VDI master images using MDT
3
Optimization / Monitoring / Performance
Performance tuning monitoring VDI environments proactive troubleshooting. Experience automating VDI provisioning patching and user management. Experience optimizing IOPS latency and deduplication for VDI performance. Strong grasp of protocols (RDP PCoIP Blast Extreme ICA)
3
PowerShell
Create document implement and troubleshoot scripts written in PowerShell. Proficiency in PowerShell Python Bash or Ansible for automation
2
Other
Experience with one or several of the following technologies / products: App Volumes ThinApp AppV MSIX App Attach. Familiarity with vRealize Operations (vROps) LoginVSI or ControlUp
2
DUTIES/ROLE:
Installation configuration administration and monitoring of VDI infrastructure based on Dell end user devices and Omnissa (former VMware) Horizon technologies
Perform daily administration troubleshooting and monitoring of VDI infrastructure instances including underlying virtual application delivery and profile infrastructure
Conduct installation upgrade and configuration of existing and new VDI instances including associated virtual and application
Monitor the performance troubleshoot and continuously optimize the existing VDI setup including so called master or golden images. Responsible for design implementation and management of endtoend VDI servers
Ensure VDI image backend and thin clients are kept updated with security fixes and maintenance updates
Continuously monitor the environment to ensure it is always available
Ensure all tasks are automated as much as possible so there is minimal overhead to the system
Ensure all applications not in the baseline are packaged correctly for the VDI environment
Ensure all components of the system have sufficient licenses
Ensure healthy and functional end user computing environment
Review troubleshoot and ensure compliance with security policies and functional requirements of the VDI setup and associated enabling technologies (Active Directory)
Work on and resolve problem requests
Enhance business continuity by improving the fault tolerance and disaster recovery
Propose design implement test and maintain fault tolerance and disaster recovery of the complete VDI stack including virtual infrastructure VDI application and user profile layers
Improve the maturity of the IT Operations
Develop implement improve and follow standard operating procedures and instructions on IT operation activities related to the VDI setup
Develop disseminate and improve instructions for Level 1 and Level 2 technicians
Perform on the job trainings as needed to team members Level 1 and Level 2 technicians
Employment Type
Full Time
