CS Agent - Spanish Speakers
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
- Job Description
NOK Human Capital is hiring Customer Service Agents Web Chat & Email (Spanish) for IntouchCX a global BPO leader in customer support industry.
Job Description:
1 Respond to customersubmitted inquiries in a timely manner vie Emails & chats
2 Queuebased typing work will account for approximately 90 of the role.
3 Training 1:1s/ team meetings reviewing guides/resources will account for about 10 of the time.
4 Troubleshoot and guide customers through questions and issues with their Account Billing Domains Google Workspace and other inquiries
5 Independently meet targets across Quality Productivity and Customer Satisfaction in any channel.
Job Requirements:
1 High school diploma or Bachelor Degree.
2 Excellent language skills especially written in the Spanish language
3 Customerfacing experience required in a similar role (online support preferred retail hospitality etc).
If you match the above criteria send your resume to mentioning Spanish in subject line.
Employment Type
Full Time
