Customer Service Representative
Customer Service Representative
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Job Description
Customer Service Representative
K per annum
Office based in Leeds
Looking for a rewarding career where you can make a difference every day
If youve got a knack for connecting with people and solving problems weve got an exciting opportunity for you. Here at Kamro we have partnered up with a wellrespected international organisation thats on the hunt for a Customer Service Advisor who will play a key role in delivering exceptional service to their clients.
About the Role
As a Customer Service Advisor you will be the first point of contact for customers providing them with helpful and efficient solutions to their queries. Whether youre dealing with technical support questions order inquiries or helping customers navigate the companies services you will be at the forefront of delivering a seamless experience. Your days will be varied offering opportunities to make a real impact work with a supportive team and build lasting relationships with customers.
About the Client
Our client is a Global player in the electrical engineering industry known for their expertise and commitment to quality. Theyve built a reputation for not only their products but for creating a work culture that puts their employees front and centre. By joining their team youll be working alongside professionals who are passionate about what they do and who value integrity customer care and a commitment to excellence.
Working Hours
- Monday to Thursday: 8:30 AM 5:00 PM
- Friday: 8:30 AM 3:00 PM
Key Duties
- Sage
- Able to demonstrate excellent verbal and communication skills
- The ability to maintain calm under pressure
- The ability to prioritise tasks and pay attention to detail even when working under pressure
- The ability to work as part of a team but also on your own initiative
- To be highly organised and effective
- Experienced in MS Office Suite including Outlook
- Computer literacy & Numeracy skills
- Experience with SAP (Advantageous)
Key Requirements
- Proven experience in a customer service role ideally within a construction or productbased environment
- Strong communication skills both verbal and written
- Excellent problemsolving abilities with a focus on finding practical solutions
- A genuine passion for providing outstanding customer care
- A positive attitude with a strong willingness to learn and develop new skills
- Comfortable using CRM systems and Microsoft Office applications
- Electrical wholesalers experience Highly advantageous but not necessary)
Benefits
- Long term career prospects with stable market leader
- Ongoing employee development and training
- Competitive Salary based on experience
- *Contributory Pension Scheme
- *Incentive Schemes
- Onsite parking
Ready to join a company that values your skills and offers a dynamic and supportive environment Apply today or call Kamro and ask for Adam to take the next step in your career!
Job Type: Fulltime
Pay: 28000.0030000.00 per year
Benefits:
- Company pension
- Free parking
- Onsite parking
Schedule:
- Monday to Friday
Work Location: In person
Employment Type
Full Time
