Luxury Travel Consultant Intern OE GRC
Luxury Travel Consultant Intern OE GRC
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Job Description
We are seeking a motivated and detailoriented Luxury Travel Consultant Intern to support our team during the launch of the new Sailing Yacht project. This is an exciting opportunity to gain handson experience in luxury travel sales CRM data management and operational optimization within a globally recognized brand.
Key Responsibilities:
- Audit and maintain data accuracy for all leads in Salesforce CRM.
- Assist in lead assignment based on language schedule and time zone.
- Monitor and ensure timely followups on client emails and cases.
- Organize and optimize internal documentation and SOPs.
- Provide administrative support to enhance team efficiency.
- Manage the correct flow and scheduling of client calls.
- Handle client correspondence postbooking and ensure seamless transfer of information to the concierge team.
- Conduct market and competitor research to optimize sales strategies.
- Identify inefficiencies in Salesforce workflows
- Research and enrich client profiles for more personalized interactions.
- Support the prioritization of VIP leads to enhance the customer experience.
- Assist in tracking KPIs and conversion rates to provide analytical sales support.
- Help in building communications sent to team
- Take notes of meeting and provide minutes.
Qualifications :
Requirements:
- Currently pursuing or recently completed a degree in Hospitality Business Tourism or a related field.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite
- Familiarity with CRM tools (Salesforce preferred).
- Ability to multitask and work in a fastpaced environment.
- Fluency in English; additional languages are a plus.
Benefits:
- Handson experience in luxury travel sales and operations.
- Exposure to highend clientele and exclusive travel experiences.
- Opportunity to work in a dynamic international team environment.
- Potential career development opportunities within Orient Express.
Additional Information :
If you are passionate about luxury and sales and are looking for a role that values genuine interactions and exceptional guest experiences apply now to become a Luxury Reservation Consultant with us. Lets create unforgettable experiences together.
Our Commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Do what you love care for the world dare to challenge the status quo! #BELIMITLESS
What Its Like to Work at Accor Global Reservation Centre:
LK : Accor GRC Barcelona
IG : GRC Barcelona
TikTok : grc.barcelona
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
