Shop Manager Bintang Mall Miri
Shop Manager Bintang Mall Miri
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Job Description
Lead train motivate and manage outlet team in delivering best services in all departments.
Conduct manpower planning for the shop according to approved headcount festive/ high seasons promotional period etc. Then liaise with Area Manager and HR for recruitment and other procedures.
Ensure all team members observe and practice companys policies and rules & regulations.
Lead and work with the team to achieve monthly sales target of the shop.
Plan and monitor stock delivering & processing.
To ensure all Operational and Customer Service SOPs are followed within the shop.
Manage and monitor product display arrangement as VM guideline.
To conduct daily morning briefing and provide products knowledge training/ info and updates of policies.
Manage and supervise all team members in the shop and attend to customer enquiries.
Handle the overall shop operations and ensure consistency in the standard of retail operations.
Analyzing sales data shop performance in all aspects and update to Area Manager.
Monitor and liaise with respective departments on maintenance and cleanliness of shop premises.
Plan and execute stock take (routine adhoc & annual) as and when required.
Reviewing and keeping track of sales (set daily target and ensure achievement of sales target).
Having daily effective and clear official communication with Head Office and relevant departments to ensure smooth operations needs are met and people related matters are tackled.
Review and appraise staff performance to identify talents and retain staff.
Ensure accurate tills report and cash collection.
Making sure Occupational Safety & Health Policy at premises are followed and maintained.
Implement/execute sales & promotion plans as and when required.
Take necessary actions on suspicious activities within the premises.
Any other legal assignments requested by management from time to time.
Qualifications :
At least a Certificate/Diploma in Retail Management or relevant discipline.
At least 3 years working experiences as Asst Shop Mgr level in reputable retail companies at similar size.
Have passion and knowledge in sports is an advantage.
Proven leadership and management skills (with minimum 10 pax).
Good analytic problem solving and decisionmaking skills.
Good customer service communication and interpersonal skills.
Willing to work long hours weekends public holidays and shift duty.
Open for relocation.
Additional Information :
An opportunity like this at Frasers Group is for the fearless.
The potential is massive the experience unrivalled. To be able to make the most of it you need to live and breathe our principles you will:
THINK WITHOUT LIMITS and take the team with you
BE RELEVANT to our people to partners and to the planet
OWN IT and back yourself
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
