Business Systems Manager

Job Purpose

Primary responsible for:

• Managing the organizations systems development activities application implementation application support change management activities and directing the organizations software development team

• Provide the business perspective of IT to the organization

• Contribute to developing and documenting the departments policies procedures and guidelines

• Provide initiative to improve the departments existing processes and protocols

• Serve as the resource person and coordinator for the IT department

Responsibilities

• Ensure development project activities are delivered on time and within agreed specifications or scope.

• Drive process ownership in change management activities

• Maintain and update the IT Departments Project Portfolio

• Manage the overall performance of the development team

• Work with the IT department head to identify and plan for the required manpower requirements and assign contract programmers to each team
• Reports to the Head of IT and the IT Committee for software development change requests and project status updates
• Coordinates with the infrastructure manager on optimizing the performance of the organizations application systems

• Prepares regular MIS reports as required by the executive committee

• Performs other jobrelated projects as assigned from time to time

Tasks

• Manages and provides oversight on all application programming activities throughout the entire software development lifecycle (e.g. Requirements Design Development Testing Acceptance Go Live Documentation)

• Conducts daily project status monitoring

• Prepares weekly and monthly project status reporting requirements.

• Daily monitoring review and assignment of service desk tickets for the software development team

• Review and approval of publication of project documentation for all software development project undertaking:

1. Requirements Document

2. Design Document

3. Technical Document

4. UAT Document

5. Go Live Document

6. User Manual Document

• Prepares and submits monthly performance evaluation reports (PER) for all development team member

• Prepares and submits to the head of IT the yearly IT Plan and manpower requirements

• Validates and submits to HR the timekeeping logs based on the biometric system for all development team members.

• Review approve and coordinate leave requests for the software development team

• Prepares management reports as directed or required by the head of IT or the Executive Committee

Minimum Required Education/Professional Licensure/Certifications

• Bachelors Degree in Information Technology or any related course

• Post Graduate in Business Management preferred but not required

• PMP or Prince 2 certification is preferred but not required

• MCSE certification is preferred but not required

• ITIL or Six Sigma certification preferred but not required

Minimum Required Experience

• At least 4 years experience in IT Project Management (completed a minimum of 5 full software development lifecycles) in the banking and finance industry

• Can meet multiple projects and reporting deadlines

• At least 4 years of experience in IT Service Management in the banking and finance industry

• At least 3 years experience in IT Operation Management in the banking and finance industry

• Ability to manage and provide guidance to a team of system analysts programmers and project leaders across multiple programming platforms

• Can present or communicate technical items in a business environment

Skills Attributes Required

• Multitasking

• Communication skills

• Technical Analysis

• Time Management skills

• Data Mining and Reporting skills

• Planning and organizing skills

Special Technical Skills Required

• IT Project Management

• ITIL / SDLC

• Software Development Lifecycle

• System Design and Architecture

• Vendor Management

• IT Service Management

• Advanced knowledge in:

  • Microsoft Word

  • Microsoft PowerPoint

  • Microsoft Excel

  • MS Project