Essential Functions
- Identifying the gaps between the desired state and the current state of knowledge and developing customized training curriculum that is scalable and provide a competitive edge
- Work with stakeholders to create capability building strategy based on skills identified as necessary to achieve overall organization goal
- Design and deliver clinical related programs that focus on employees at different stages and offer blend learning solution
- Develop a plan for equipping employees in effective overall healthcare management.
- Training need analysis researching designing and developing content such as module outlines presentations trainers guide participants guides and other training material
- Designing training aids like activities role plays case studies etc. in order to make the training session more lively and interactive
- Ensuring that the quality of content is maintained as per the targets assigned and should be in accordance with internal standards
- Identification of appropriate methodology for the implementation of training
- Training and certification of trainers on the training modules
- Building PPTs and other material and participate in presentation to the client/ internal customers
- Participate during client visits (presentation of capability building programs)
- End to end training management
Requirements:
Must have active USRN license
Can accommodate PHRN resources with significant training experience and willing to commit to take the NCLEX prior to regularization with th company
Total work experience should be a minimum of 5 years in the contact center operations and training combined
Preferably with masters degree in nursing education or an NCLEX reviewer
Willing to work onsite (Pasay) Night shift / Shifting