Job Category: Infrastructure Specialist
Position Type: Full Time
WFH and Hybrid
Details:
- Specialization in Windows Installer Technology SCCM and Windows Application Integration/Maintenance.
- Must Work consistently to a very high standard even under highpressure situations meeting deadlines with a commitment to customer service.
- Highly experienced in Application Packaging including Diagnostic Tools like Regmon Filemon Beyond Compare Picture Taker Dependency Walker InstallRite etc. Very good scripting skills in vbs Wise Script and batch scripting.
- Will act as subject matter expert on tools programs and applications unique to the client environment.
- Will act as the goto resource who helps resolve complex issues.
- Will match project priorities to industry best practices Lead continuous improvement actions.
- Train mentor and coordinate the activities of other members of the team.
Job Requirements Details:
- Must Have 7 years of IT experience in Application packaging (Windows Installer) using packaging tools like Wise Package Studio Install Shield PACE etc. Specialization in Windows Installer Technology SCCM and Windows Application Integration/Maintenance Responsible for packaging applications including: MSI/MSP/MSM/MST Creation ICE Validation Conflict Analysis and Unit testing.
- Very experienced in creating installations from scratch not just repackaging through entire lifecycle from gathering requirements to delivery.
- Must Work consistently to a very high standard even under highpressure situations meeting deadlines with a commitment to customer service.
- Highly experienced in Application Packaging including Diagnostic Tools like Regmon Filemon Beyond Compare Picture Taker Dependency Walker Install Rite etc.
- Auto Assessment using compatibility test tools for Windows transformation projects.
- Very good scripting skills in vbs Wise Script and batch scripting.
- Work with internal development teams to understand and be an SME on how best to deliver required functionality.
- Design build and maintain the standard installation management and monitoring routines scripts agents or capabilities that are bundled with the applications.
- Provide IT application operations support and troubleshooting of technology issues desktop application components.
- Proven record in integrated approach to large applications and technology platforms design architecture and implementation Awareness of phases such as requirements definition system design and testing / QA and transition to production.
- Deliver and respond as per service levels defined with the customers.
- Evaluation of the application/request given by the client communicating (Email Telephone Chat) with the requestor in case any clarification is required.
- Gather the errors/problem documentation of the application by the application testers.
- Validate the Application Package for Internal Consistency errors using Package tools and troubleshooting accordingly.
- Perform Quality analysis for the Applications packaged using MSI Technology and delivering an error free package to the Customer.
- Ensure that the package complies with all client Standards Good Knowledge on ITIL.
- The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.
- It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.