Local Help Desk-In office
Local Help Desk-In office
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Salary Not Disclosed
1 Vacancy
Job Description
Why Dungarvin
As part of our team youll enjoy a range of exciting benefits and opportunities:
- Pay Range: $ $24.50$25.15 per hour
- Schedule: Full Time Monday Friday 8am to 4:30pm in office. Not remote.
- Comprehensive Benefits: Medical Vision Dental Insurance (for FT employees) Supplemental Insurance Life Insurance and more!
- Retirement Savings: 401(k)
- Paid Time Off that increases with tenure; Including PTO Donation options
- Employee Perks: National Brand Discounts Employee Referral Program and access to Tapcheck (get 50 of your pay before payday)
- Growth & Development: Access to career growth opportunities paid training and mentorship
Apply TodayBe Part of Something Truly Special!
What Youll Do: The local help desk (LHD) is the primary point of contact for technology needs SharePoint site administration provision Microsoft accounts being created and discontinued provides new staff computer training maintains documentation for computer training provides ongoing technology support manages laptops office technology and MiCollab setup and training with phone extensions. The local help desk works closely with the national IS department to ensure IS initiatives are pushed out to Dungarvin MN proper equipment is in place and acts as a liaison between Dungarvin MN and the IS department.
- Primary point of contact for all minor computer troubleshooting issues
- Complete software updates
- Act as a liaison between Dungarvin MN and IS department
- Training for new employees on Dungarvin MN technology equipment and applications
- SharePoint administration
Qualifications :
- High school diploma or GED Certificate
- Minimum of two years of technology experience.
- Minimum of two years of business education business training or administrative experience.
- Ability to manage highly confidential information
- Excellent computer skills in MS Office SharePoint Word Excel to create spreadsheets and knowledge of Access software.
- Process information with confidence flexibility initiative and selfdirectedness. Have the ability to navigate unexpected demands and incidents.
- System development and management skills including the ability to evaluate successful systems and recommend changes when needed.
- Excellent communication and interpersonal skills to work with all levels within the organization and community.
Additional Information :
- In office position
- Monday Friday 8am to 4:30pm
At Dungarvin diversity and inclusion are a part of what makes our organization strong. We pride ourselves on fostering an inclusive diverse team. We believe in supporting not only those we serve but also each other ensuring a collaborative and supportive work environment for all. Dungarvin is an affirmative action and equal opportunity employer. All your information will be kept confidential according to EEO guidelines. Veterans encouraged to apply.
3/17
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
