Desktop engineering support with specialization in SCCM operation
Desktop engineering support with specialization in SCCM operation
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
5years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
EXPERIENCE AND EDUCATION:
Essential Qualifications/Experience:
Skill/Technology
Key Responsibilities
Experience Required
(years)
MCM (former SCCM)
Deploying software packages managing OS upgrades and applying monthly security patches across user devices. Automating packaging processes and troubleshooting failed deployments
5
Active Directory and Group Policy Management (GPOs)
Assisting in the creation modification and maintenance of Organizational units user and groups Group Policies to enforce settings across user devices
2
Application COTS Troubleshooting
Ability to diagnose issues related to COTS applications proficiency in installing and configuring integration with exiting system ensuring seamless operations
3
Windows 10/11 troubleshooting
Problem solving strong knowledge of windows 10 OS Diagnose and resolve technical issues support software and hardware related problems
3
Powershell
Created document implement and troubleshoot scripts written in PowerShell
2
ITIL Concepts
Desirable certification in ITIL Foundation
2
DUTIES/ROLE:
Package deploy monitor and troubleshoot applications and Microsoft updates in a timely manner
Manage user and device collections with automation in mind
Deploy monitor and troubleshoot hardwarespecific updates (BIOS drivers)
Improve the maturity of the IT Operations
Develop implement improve and follow standard operating procedures and instructions on IT operation activities related to the MCM (former SCCM) system
Develop disseminate and improve instructions for Level 1 and Level 2 technicians
Perform on the job training as needed to team members Level 1 and Level 2 technicians
Assist with resolving and delivery backlog activities/ projects on Kanban system
Provide minimum 2 Continued Service Improvement (CSI) in the area of work per 4 sprints
Employment Type
Full Time
