Get to know the Team
You will be under the Deliveries Team which covers strategy and operations. We analyze and collaborate partners to improve the Grab experience of our deliverypartners merchants and eaters.
Get to know the Role
You will drive initiatives for GrabExpress manage GrabSupport projects and spearhead product launches on the Grab Consumer app to ensure crossfunctional collaboration and alignment with organizational objectives.
You will report directly to the Manager Deliveries. You will be based onsite at our Exquadra Tower Ortigas office.
The Critical Tasks You Will Perform
- GrabExpress Strategy: You will be for developing and implementing strategy for GrabExpress. You will collaborate crossfunctionally to ensure alignment with overall company goals and drive initiatives to improve business metrics.
- GrabSupport Projects:You will act as the main point of contact for the GrabSupport team projects. You will provide inputs on policies and process improvements support handling of escalations review metrics and impact and collaborate with various teams to ensure seamless support.
- Consumer App Product & Operations: You will serve as the main point of contact for new product launches on the Grab Consumer app. You will coordinate with local and regional teams to manage product rollouts review product impact and provides expert guidance on app capabilities and limitations.
Qualifications :
What Essential Skills You Will Need
- You have a bachelors degree with 3 or more years of experience in Strategy Operations Project Management or Management Consulting
- You have analytical skills with the ability to interpret complex data and translate insights into applicable strategies
- You have 3 or more years of experience using Excel / Google Sheets (can maintain complex spreadsheets)
- You have experience using SQL or Python
Additional Information :
Life at Grab
We care about your wellbeing at Grab here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through LoveallServeall (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
- Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer we consider all candidates fairly and equally regardless of nationality ethnicity religion age gender identity sexual orientation family commitments physical and mental impairments or disabilities and other attributes that make them unique.
Remote Work :
No
Employment Type :
Fulltime