Patient Services Representative - Hammond Health Center
Patient Services Representative - Hammond Health Center
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Job Description
This Cayuga Medical Associates position is located on the Ithaca College Campus. To learn more and apply for this role please go to the CMA website https://cayugamedicalassociates.applicantpro/jobs/3191846
When you come to work for Cayuga Medical Associates you join a growing multispecialty physician group practice based in the heart of the Finger Lakes in upstate New York with more than 22 specialties located in Tompkins Cortland and Schuyler Counties. Partnering with Cayuga Medical Center we strive to provide the best patient care in our region. Our commitment to service excellence sets us apart. Our Cornerstones: PatientCentered Excellence Teamwork Safety Respect and Professionalism guide us as we provide care for our community.
As a part of those Cornerstones its very important to us that we create a work environment where people feel welcomed comfortable valued for what they bring to the organization and recognized for their contributions. It goes beyond salary and benefits. We work hard to develop an environment and culture that attracts topquality talent. That is what sets Cayuga Medical Associates apart.
- We offer a very competitive compensation and benefits package including signon bonuses for eligible positions as well as liberal paid timeoff
- Our fulltime and our benefited parttime employees receive the same benefits package (paid timeoff benefits are prorated for parttimers)
- Health insurance coverage becomes effective within four weeks of your start date.
- PTO is available to use immediately!
- Tuition reimbursement is available for careerrelated education.
What youll do:
- Check in patients upon arrival
- Verify/update patient demographics
- Scan insurance cards
- Collect outstanding balances and copays
- Assist with additional scheduling such as labs xrays procedures or testing; send orders
- Take messages and triage phone calls
- Schedule patient appointments
- Initiate paperwork for insurance referrals and preauthorizations
- Check out patient and print CVS
- Responsible for daily cash out and bank deposit
- Records releases
- Monitor fax tank and scan records
Our ideal candidate will have:
- Excellent customer service and problemsolving ability
- Ability to think through potential solutions to issues
- Good time management and prioritization skills
- Good computer skills Medent and Microsoft Office are utilized
- High school diploma or equivalent
- Previous medical office experience preferred
- Collegelevel training/education in a healthcare support field preferred
- Previous EMR use/training helpful
*Please note not all of the listed skills are necessary to be qualified or considered for this role.
What does CMA offer
CMA offers an agile inclusive and supportive culture where every employee is respected. CMA is based in beautiful Ithaca NY where nature abounds and a strong sense of community thrives. Ithaca is home to two esteemed institutes of higher education Ithaca College and the worldrenowned Cornell University. Ithaca offers four dynamic seasons for outdoor enthusiasts as well as easy access to urban opportunities within a halfday drive (i.e. Rochester Buffalo Syracuse Albany New York City Boston and Philadelphia).
- Benefits begin within 1 month of hire
- Generous PTO package available
- Competitive salaries
- Professional development stipends and malpractice insurance
- Medical dental and vision insurance
- Optional life and disability insurance
- 403(b) retirement plan with employer contribution
- Tuition assistance
- Career advancement opportunities
- Cell phone discount
- Major holidays off
This position is located on the Ithaca College campus in the Hammond Health Center.
Hiring Range: $15.00 $23.00
Required Experience:
Unclear Seniority
Employment Type
Full-Time
