Banquet Manager
Banquet Manager
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Job Description
About the Role
As the Banquet Manager youll be the driving force behind the seamless of every event we host requiring a handson approach including tasks like turning around rooms with the team. From planning to postevent wrapup youll ensure clients experience flawless memorable events that exceed expectations. Your leadership will empower a dedicated team while your strong work ethic will set the standard for creating extraordinary experiences for every guest every time.
Key Responsibilities
- Serve as the main point of contact for clients providing personalized service and ensuring their needs are met with excellence.
- Lead and inspire a team who are passionate about creating memorable guest experiences.
- Collaborate with the Event Sales team to align client expectations with operational planning ensuring a seamless event experience.
- Oversee the daytoday operations of events ensuring smooth adherence to timelines and high levels of client satisfaction.
- Manage all logistical elements including setup event and teardown ensuring flawless coordination.
- Proactively address any challenges during events ensuring minimal disruption and maintaining the events integrity.
- Evaluate each events success gathering insights to continually improve the guest experience.
- Manage staffing needs rosters timesheets leave planning and payroll to ensure the team operates efficiently and effectively.
- Track key performance indicators (KPIs) to measure success and identify opportunities for improvement.
- Foster strong relationships with clients suppliers and internal departments to ensure effective communication and collaboration across all event stages.
Qualifications :
What Were Looking For
- At least 5 years of experience in event management or operations in a large venue with a proven track record of successful event at all management levels from supervisor to manager.
- Flexibility to work various shifts including evenings and weekends as dictated by event schedules.
- Strong leadership skills with the ability to motivate train and manage a team.
- Exceptional organizational abilities and the capacity to thrive in a fastpaced environment.
- Proficiency in event management software and Microsoft Office Suite.
- Excellent communication and interpersonal skills.
- Strong problemsolving abilities and a keen attention to detail.
- A Bachelors degree in Event Management Hospitality Business Administration or a related field is highly regarded.
Additional Information :
Why Join Us
At Mercure Sydney we offer much more than just a job we provide a chance to be part of something bigger. Heres what you can expect:
- Complimentary onsite parking.
- 50 off staff meals.
- Discounts on accommodation and dining at Accor properties worldwide.
- Access to industryleading Accor training platforms.
- Work in a prime location with excellent public transport access.
- The exciting potential to grow your career within a large internationally recognized brand.
If youre passionate about creating exceptional experiences and are ready to take the next step in your career wed love to hear from you.
Apply now to join the Mercure Sydney team and make your mark in the world of event management!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
