Spanish Bilingual Real Estate Foreclosure Caller ZR21027JOB
Spanish Bilingual Real Estate Foreclosure Caller ZR21027JOB
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
This is a remote position.
Mon Fri 8 AM 5 PM Los Angeles CA time includes 1h unpaid break.
Job Description
As a Bilingual Real Estate Foreclosure Caller you ll play a pivotal role in our client s mission to assist homeowners facing financial difficulties. This position offers a unique blend of real estate knowledge customer service excellence and the opportunity to make a meaningful impact on people s lives. You ll be at the forefront of client communication utilizing your bilingual skills in English and Spanish to connect with a diverse range of homeowners. Your role will involve explaining complex situations with clarity and empathy gathering crucial information and guiding clients towards potential solutions. This fastpaced environment offers daily challenges and rewards with the potential for growth as the company expands its operations.
Responsibilities
- Conduct highvolume outbound calls to homeowners facing foreclosure communicating fluently in both English and Spanish
- Explain the foreclosure process with clarity and empathy offering tailored assistance options to each potential client
- Gather and document essential information about homeowners situations and mortgage details using our stateoftheart CRM system
- Identify opportunities to book appointments or transfer calls to specialized sales agents when appropriate
- Maintain a high level of customer service treating each interaction with professionalism and compassion
- Meet and exceed daily call volume targets and conversion goals
- Stay updated on foreclosure laws real estate trends and company offerings to provide accurate and helpful information
- Collaborate with the legal and real estate teams to ensure comprehensive client support
- Participate in ongoing training to enhance your skills and knowledge in the real estate and foreclosure prevention fields
Requirements
- Fluency in both English and Spanish with excellent verbal and written communication skills in both languages
- Previous experience in sales customer service or a related field preferably in a highvolume call center environment
- Strong phone presence with the ability to build rapport quickly and handle sensitive situations with empathy and professionalism
- Basic understanding of real estate or mortgage processes (preferred but not required)
- Proficiency in using CRM systems and other relevant software
- Ability to work fulltime 3540 hours per week) in a fastpaced environment
- Strong attention to detail and ability to multitask effectively
- Resilience and adaptability to handle challenging conversations and meet performance targets
- Passion for helping others and making a positive impact in people s lives
- Willingness to learn and grow within a dynamic and expanding organization
- With incentives
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
.
Employment Type
Full Time
