Senior Assistant Operations Manager
Senior Assistant Operations Manager
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Job Description
As our Senior Assistant Banquet Operations Manager you will proudly assist in managing the daytoday operations of our department leading the team in service delivery. Reporting to & being mentored by our supportive Conference and Events Operations Manager your key responsibilities will include:
- This includes guest liaison supervision of employees preparation and accounts and managing equipment needs.
- Supports revenue initiatives and maintain cost controls whilst providing total customer satisfaction with all customer contact. This role is hands on working as part of a team to provide efficient food and beverage services
- Supervise function room setups and servicing to ensure client needs are being met according to specifications of function event orders
- Ensure adequate equipment based on requirements highlighted on event orders Follow up on queries/concerns received from clients relating to servicing of functions
- Provide food and drinks service to customers maximising every opportunity to increase sales per person Supervise and support employees to ensure standards and procedures are observed to provide a consistent high level of service for all customer contact
- Roster staff to meet function needs whilst managing labour costs
Qualifications :
Your keys to success include your proven leadership qualities and indepth knowledge of banquets and events operations ideally within a similar environment. Your ability to thrive in a fastpaced professional environment and your passion for outstanding customer service will set you apart from the crowd. You will also bring with you excellent communication skills aptitude for training exceptional problem solving skills and flexibility to work a rotating roster.
You will demonstrate the ability to excel within a luxury brand as we work together to grow your skillset and advance your career.
This is our final Food & Beverage leadership role we are just missing one key ingredient You! If this sounds like the right opportunity for you we invite you to apply and find out about where a career with Sofitel Sydney Wentworth could take you next.
Additional Information :
In addition to joining a fun collaborative and fastpaced environment we offer industry leading rewards such as;
- Collaborative and supportive environment.
- Industry benefits from Day 1 including exclusive discounts on accommodation dining bars and more in over 100 countries with Accor Hotels and our partners.
- Progressive leave policies including 10 weeks parental leave.
- Complimentary dry cleaning & discounted city parking.
- We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during recruitment process you are welcome to let us know.
- Most importantly learn from industry experts with opportunities for development. We genuinely care about your success and want to help you grow!
If this sounds like right opportunity for you we invite you to apply and we will be in touch to explore where a career with Sofitel Sydney Wentworth could take you.
Please note that full working rights in Australia are required for this role.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
