We are looking for a Virtual Receptionist to handle client communication and assist with case management for our legal team. This role requires a professional with excellent communication skills attention to detail and the ability to manage client interactions efficiently.
Responsibilities:
- Answer and manage incoming calls emails and client inquiries.
- Schedule appointments meetings and consultations.
- Assist with client intake and gather necessary case details.
- Maintain and update case files and client records.
- Track important deadlines court dates and followups.
- Provide general administrative support to the legal team.
- Ensure confidentiality and professionalism in all communications.
Requirements:
- Experience as a receptionist legal assistant or in a clientfacing role.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office and case management software.
- Ability to multitask and work independently in a remote setting.
- Professional demeanor and excellent customer service skills.
Preferred Qualifications:
- Matric (Grade 12 Essential
- Legal Secretary or Paralegal Diploma Advantageous
- Experience with legal case management software (e.g. Clio LexisNexis AJS)
If you have a passion for client service and organization apply today!