Director Learning Business Partners - Sales Learning Enablement

The Director Learning Business Partners Sales Learning & Enablement is a key thought partner for the AMS GTM leader to creates and implements datadriven learning strategies to boost sales performance. Working closely with sales and supporting crossfunctional leadership as a trusted partner you will help identify priorities address performance gaps and deliver impactful learning solutions aligned with company goals. Additionally you will lead a team of Learning Business Partners to ensure effective implementation and success of these strategies for their stakeholders.

Key Responsibilities:

Strategic Partnership: Refine corporate priorities to develop a tailored strategy to address identified performance gaps including specific sales objectives learning development plans and accountability measures.

Prioritization and accountability alignment: Identify clear success metrics audience impact and prioritize among other critical enablement initiatives.

Program Design & Deployment: Create and implement learning programs to improve sales productivity and engagement.

Stakeholder Collaboration: Work with Sales Marketing Product Operations and Learning & Development teams on enablement initiatives.

Data analysis and reporting: Collect analyze and interpret data to identify trends and support decisionmaking.

Data Analysis: Analyze sales data to identify trends and skill gaps developing targeted learning solutions.

Program Management: Oversee learning programs from assessment to and impact measurement.

Process improvement: Identify opportunities to optimize enablement workflows and processes to improve efficiency and productivity.

Advocacy: Represent sales learning needs across the business for continuous development investment.

Team Leadership: Mentor the learning team fostering innovation and accountability.

Qualifications :

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.
• 8 years in sales enablement or related fields preferably in highgrowth environments with knowledge of sales methodologies and pipeline management.
• Executive Presence: Experience collaborating with senior sales leaders to drive business impact.
• Strong analytical skills: Proficiency in collecting interpreting and synthesizing data to identify gaps and areas for improvement.
• Systems thinking: Strong business acumen and problemsolving skills to understand connections and broader impacts.
• Communication skills: Effective communication skills to present findings make recommendations and influence diverse audiences. Skilled at building trust and credibility and engaging with senior leaders to drive initiatives aligned with key objectives.
• Conflict resolution: Ability to mediate between business requirements and multiple stakeholders.
• Change management expertise: Capability to manage the transition process when implementing new performance improvement initiatives.
• Organizational development knowledge: Understanding of organizational structures culture and dynamics to tailor solutions appropriately.
• Leadership and coaching skills: Ability to guide and motivate individuals to achieve their performance goals.
• Technical aptitude: Familiarity with sales analytics tools (dashboards CRM pipeline etc. to provide actionable insights that inform sales learning strategies.

JV20

Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license.