Renewals Specialist
Renewals Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
5years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The impact you will have:
As our Renewals Specialist you will use your relationship management skills to drive revenue opportunities of our software and support subscription renewals. You will have direct impact driving business results and improve renewals departmental efficiencies.
What you ll do:
Manage the beginning of the sales cycle for each renewal opportunity and work closely with our internal sales team.
Regularly interact and proactively communicate with external partners (vendors) and manufacturers ensuring accuracy of data and pricing continuity.
Execute renewal transactions to achieve targets by managing renewal opportunities and producing quotes within Salesforce
Become a subject matter expert on Softchoice s incumbent renewal process and train sales on renewals best practices
Ensuring that special cost is sourced captured and entered into the system in an accurate and timely manner
Educate sales on specific vendor nuances
Partner with presales resources to maximize customer value on renewal opportunities
Demonstrated commitment to data fidelity and accuracy through daily reporting
Identify process improvements that will improve our customer experience and assist with projects driving system and business enhancements.
Requirements
Requirements
What you ll bring to the table:
- 24 years of business experience with a strong preference for experience in the technology industry reseller or distributor.
- Microsoft Office expertise specifically with Outlook Teams and Excel
- Salesforce and SAP experience would be an asset
- Organization time management and detailoriented capabilities
- Ability to identify issues requirements and opportunities for improvement
- Positive attitude and collaborative spirit
Demonstrated 10+ years of experience in project and/or program management of IT infrastructure and/or networking projects Strong time management and organization skills with the ability to manage multiple projects simultaneously Familiar with ITIL processes, policies, and procedures Strong verbal and written communication skills Ability to mentor and/or guide other members of the PMO team Ability to advise on best practices for continuous improvement of project and management Ability to produce high quality documentation Strong attention to detail Process-oriented Familiar with Microsoft 365 Applications Flexible approach to working hours PMP or PRINCE2 certification is highly regarded though not compulsory ServiceNow platform experience is highly regarded though not compulsory
Employment Type
Full Time
