Guest Services Coordinator

The Guest Services Coordinator is the initial contact with people who visit and call the ministry. He or she assists in maintaining a Christcentered hospitable safe and secure work environment. In addition to providing a superior guest experience the Guest Services Coordinator possesses detailed knowledge of ministry policies and procedures and performs essential functions as they relate to the accessibility and security of the staff contractors equipment and grounds. This position requires excellent telephone and facetoface communication skills as well as the interpersonal skills to work independently with minimal direct supervision think critically to resolve problems and handle several competing priorities effectively and efficiently.

Specific responsibilities of the Guest Services Coordinator will include but are not limited to:

• Greeting employees contractors and guests coming into the building through the front door
• Preparing visitor badges
• Monitoring access to the building and opening the front door as needed
• Answering and routing phone calls at the phone switchboard
• Maintaining daily activity logs records and forms for thirdparty review
• Monitoring all security cameras and taking action as needed
• Assisting in investigations and video/log reviews as needed
• Assisting in the daily responsibilities of the ministry as needed
• Responding to emergency situations in a timely and efficient manner according to LTW policies and procedures
• Contacting EMS when necessary
• Adhering to all standard operating procedures and company policies including safety policies and procedures

Qualifications :

• Must be in agreement with LTWs Church Membership and Statement of Faith
• Work well with others in a friendly and encouraging teamwork atmosphere
• Possess a drive to achieve personal and ministry success through personal performance excellence and a friendly servant mindset toward others
• Ability to manage multiple tasks simultaneously
• Available to work in the office 29 hours per week: Mondays Thursdays 12 PM 5 PM and Fridays 8 AM 5 PM

Desired Characteristics of Applicants:

When LTW reviews applicants for an open position we look for certain characteristics we believe are important to maximizing the ministry of LTW and fully utilizing the spiritual gifts and talents as individuals:

• Christian. We believe that to contribute to our mission it is essential that a person maintain a vibrant Christian faith.
• Called. Work at LTW is not just another job; it is the work of God and an employee should sense the call of God on his or her life work within the ministry.
• Competent. In addition to being a Christian and having a sense of calling a person must be fully competent to perform all the duties of the position.
• Committed. Because of LTWs high standards and its belief in good stewardship it is essential that all employees manifest a high level of commitment to their job responsibilities and the ministry as a whole.

Additional Information :

Leading The Ways employees come from a broad range of church backgrounds. Nevertheless employees are expected to be a member in good standing of a church whose doctrinal convictions and statement of faith are not in conflict with LTWs. To make sure everyone understands our theological foundations we require that all employees subscribe to LTWs Statement of Faith avoid public statements conflicting with the Statement of Faith and seek to conduct themselves in a manner consistent with the beliefs set forth in the Statement of Faith.

LTW is both an equalopportunity employer and a Christian nonprofit religious organization. We conduct hiring without regard to race color ancestry national origin age sex marital status parental status or disability of an otherwisequalified individual. The status of LTW as an equalopportunity employer does not prevent the organization from hiring staff based on their religious beliefs so that all staff share the same religious commitment which is central to our stated religious purpose and daytoday operations.

Remote Work :

No

Employment Type :

Parttime