WFM Scheduler
WFM Scheduler
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Job Description
The Workforce Management Scheduler is responsible for forecasting workload creating schedules and ensuring adequate staffing coverage to meet operational demands. This role involves analyzing data monitoring realtime adherence and making adjustments as needed to optimize workforce efficiency.
Qualifications :
Experience in workforce management scheduling or related roles.
Proficiency in workforce management tools such as NICE Verint Aspect or similar software.
Strong analytical and problemsolving skills.
Excellent communication and organizational skills.
Ability to work in a fastpaced environment and make realtime adjustments.
Knowledge of labor laws and scheduling best practices.
Strong attention to detail and data accuracy.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
