Scheduler
Scheduler
Posted on :
01-08-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
01-08-2025
Job Description
Job Title: Scheduler
Reports to: Charge Nurse
Location: Schertz Texas (Northeast San Antonio)
At Health by Design a new kind of health system we are reinventing the patient experience with clinics that are built around advanced preventative primary care wellness programs care navigation and education. Our faith-based patient-centered primary care organization is dedicated to improving the health and wellness of our patients. We believe in treating the whole person and empowering patients to take an active role in their health journey! Our focus on lifestyle medicine and value-based care aligns with our mission to deliver compassionate high-quality care!
The Role:
The Scheduler primarily serves patients by scheduling appointments by phone and maintaining scheduling records. Secondarily the Centralized Scheduler fills in for the front desk when needed.
What Youll Do:
Health by Design is seeking a full-time Medical Appointment Scheduler. Located in Schertz / Northeast San Antonio this clinic provides primary care services to First Responders and their dependents. Prior medical scheduling experience is required! Professional appearance phone demeanor and strong customer service experience is required. This individual may also back up the clinic Front Desk Receptionist when needed. Prior experience utilizing EMR is required (we use Elation). Position is Monday - Friday 8:00 am - 5:00 pm. NO late hours NO weekends! Wonderful work/life balance! Competitive compensation and benefits included (health insurance dental vision 401K generous PTO and more!). Explore our beautiful clinics virtually: Join us
Work-Life Balance Monday Friday
No weekends nights or major holidays
Competitive compensation and benefits
Whole-person care approach
More time with patients
Faith based values
Welcomes and helps patients by phone to schedule appointments
Refers inquiries as necessary
Excellent customer service skills
The ability to handle anxious and unhappy patients and resolve issues and complaints
Anticipate patients anxieties and needs and answering patients questions
Documenting patient information into the EMR: Ensures availability of patient information by recording appropriate patient information in the electronic medical records (EMR) and maintains patient accounts by recording and updating personal and financial information to include scanning documents and attachments into EMR.
Protects patients rights by maintaining confidentiality of personal information
Maintains operations by following policies and procedures reporting needed changes
Education:High School Diploma or GED
Experience: Three plus years medical office experience and/or training; or equivalent combination of education and experience.
Certificates Licenses Registrations: MA preferred.
Required Skills:
EMR experience (we use Elation)
Excellent Communication and customer service Skills
Ability to answer the telephone in a professional helpful manner
Ability to assist clients and provide an excellent experience
Strong Computer skills (Microsoft Platforms and Google platforms)
Ability to work as an effective team member
Ability to read write and comprehend simple instructions short correspondence and memos
Apply directly for immediate consideration at . You may also email your resume to Karen Hogan @
Employment Type
Full Time
Key Skills
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