IT Support Officer MF
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Be the main contact with local providers (Telecom hardware softwares
- Be the main contact with central IT (infra & support) teams
- Assistance of central IT infrastructure team to design deploy the new infrastructures Network equipments local servers
- Coordinate with central team to test validate and deploy new features/solutions and updates on PCs server and network equipment
- Installation(masterization) of new Pcs following the procedure provided by central IT department
- Support & assist users on first level for their requests and incidents (account management data transfer computers & softwares installation etc)
- Assist users on using and configuring common software (O365 suite PDF Windows tools)
- Help local management to test and assess new softwares related to their activities
- Diagnosis of hardwares issues and relationship with local provider
- Management of the stock of hardware in particular the PCs
- Keep and update the inventory of the local asset
- Reporting of interventions and issues to central IT support responsible
Qualifications :
- Minimum experience : 5 years in a similar position
- Good knowledge on network equipment (firewall switch Access point) wiring management and configuration.
- Good knowledge on Windows server & workstation configurations
- Good knowledge on active directory management
- Advanced knowledge on PCs management (software installation user assistance for using O356 tools)
- Strong analytical and problemsolving skills selfmotivated and proactive approach and users satisfaction
- Possesses good communication skills and a strong team player
- Must be able to work independently as well as within a team
- Demonstrates understanding or keen interest in latest technologies
- English : Fluent
Informations supplmentaires :
Attractive salary and bonus with annual revision.
Cooperation with colleagues around the world in a leading global group.
Strong team spirit in an entrepreneurial environment of a growing company.
People values social responsibility and sustainability.
Global development and relocation opportunities for high performers.
Opportunities for selfdevelopment and career advancement.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
