RMHC Internal and System Communications Manager

About Ronald McDonald House Charities (RMHC)

Ronald McDonald House Charities (RMHC) creates finds and supports programs that directly improve the health and wellbeing of children. RMHC strives to be part of the solution to issues challenging families today. Families are challenged with how to stay near and support a hospitalized child; how to afford staying together in another city while a child is undergoing treatment; or even getting basic medical and dental care in underserved communities. We use our resources and partnerships in the community to help families gain access to healthcare services and keep families together during critical points in their childrens lives.

The Ronald McDonalds House Charities (RMHC) system consists of over 260 chapters in 60 countries and regions. The RMHC Communications team supports the global network by effectively communicating system wide key messaging and priorities.

We are enjoying the flexibility of a hybrid work model in which employees spend part of their week connecting with coworkers in our stateoftheart McDonalds headquarters in the booming West Loop of downtown Chicago.

The Opportunity

We are seeking a creative collaborative and proactive Internal and System Communications Manager to join the RMHC Global team. Reporting to the Director of Internal and System Communications you will be a key member of the team working in tandem with communications field operations marketing learning and development and more.

You will shape and manage internal communications programs for Global team employees Chapter leaders and the Global Board of Trustees. This role will support existing initiatives as well as lead the of new ones. You will work closely with crossfunctional teams across the organization to enhance internal communications and strengthen Systemwide messaging to Chapters in support of the RMHC mission and priorities.

Job Description

The RMHC Internal and System Communications Manager will be responsible for establishing and executing an internal and System communications strategy.

• Partner with the business to drive effective and efficient communications through the development of internal communications strategies
• Act as a trusted advisor on communications strategies and best practices for internal stakeholders
• Drive proactive and reactive communication planning to clearly communicate organizational initiatives and projects to employees and the RMHC System that drive awareness pride and collaboration
• Plan edit and write compelling content for a variety of internal communications mediums and System resources
• Draft messages scripts and PPT presentations for the Senior Leadership Team (Examples: Conference presentations emails System videos)
• Develop and support the communications strategy for the Global Board of Trustees
• Partner with RMHC Global team members to ensure internal communications messages are integrated and consistent across all channels for the greatest impact and alignment with the RMHC strategic vision
• Develop hierarchy and processes for internal communications messaging and vehicles
• Provide meeting support for Global team meetings System webinars employee engagement initiatives and conferences to connect internal audiences to our priorities and purpose
• Liaise with RMHC Field Operations and Global PR/external communications to support crisis management and communication to internal stakeholders
• Measure and present the effectiveness of internal communication efforts through monitoring and analysis of performance metrics

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $98140  $125130 per year 
The above represents the expected salary range for this job requisition. Ultimately in determining your pay we may also consider your experience and other jobrelated factors.

Qualifications :

• Bachelors degree in communications or related field
• 7 years of experience in communications management or relevant professional experience in internal communications
• Natural storyteller with excellent speaking writing and editing skills; can easily simplify messages show versatility as a communicator in adapting style for varied audiences
• Detailoriented with the ability to plan schedule and prioritize; manage time effectively with competing and concurrent priorities while adhering to standards timelines effective communication and collaboration
• Demonstrated ability to apply principles and practices globally across cultures and borders to enhance internal and systemwide communications
• Ability to influence manage and collaborate with senior leadership crossfunctional teams and Chapter partners
• Experience in Executive communications
• Flexibility to anticipate and respond to changes in strategic direction and operating practices and embrace ambiguity and continuous improvement
• A team player with a desire to collaborate as part of an integrated team while also able to work independently with minimal direction
• A proactive and ready learner with an open honest and respectful communications style and approach
• A strong relationship builder and solutionsfocused problem solver
• Energy and passion for the RMHC mission

Nice to haves:

• Experience developing video content for internal and external channels
• Experience with email management systems such as Salesforce Marketing Cloud and MailChimp
• Experience with creating graphics through Canva or similar program

Additional Information :

Benefits eligible: This position offers health and welfare benefits a 401(k) plan adoption assistance program educational assistance program flexible ways of working and time off policies (including sick leave parental leave and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonalds longterm incentive plan.

McDonalds is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feelgood moments for everyone. McDonalds provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process please contact . Reasonable accommodations will be determined on a casebycase basis.

McDonalds provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex sex stereotyping pregnancy (including pregnancy childbirth and medical conditions related to pregnancy childbirth or breastfeeding) race color religion ancestry or national origin age disability status medical condition marital status sexual orientation gender gender identity gender expression transgender status protected military or veteran status citizenship status genetic information or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.