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You will be updated with latest job alerts via emailResponsibilities:
Provide technical assistance advice and training to users resolve issues at the tier one level and escalate issues to the appropriate escalation team.
Install configure and provision computer hardware software and peripherals.
Oversee deployment and maintenance of IT systems ensuring optimal and reliable operations.
Manage and maintain company IT assets and systemic inventory.
Administer corporate telecom/network systems including topology configuration design and security.
Research and recommend technologies and best practices approaches for our environment.
Assist with Global IT and Security projects.
Maintain essential IT operations including operating systems security tools VPN gateways email systems laptops desktops software and hardware.
Procure and manage devices including laptops and other IT assets.
Handle IT asset allocations at the time of joinings and exits both virtually and inperson.
Create manage and deactivate email IDs user accounts Office Automation and Security tools.
Monitor system performance and troubleshoot hardware and software issues.
Lead IT helpdesk to support employees ensuring all desktop applications workstations and related equipment problems are resolved promptly with limited disruptions.
Maintain repair and upgrade systems and processes including hardware and software programs
Qualifications :
Skills and Qualification Requirements:
Bachelors degree in Computer Science Information Technology System Administration or a closely related field.
2 years of relevant experience in IT systems network administration and related technologies.
Proficiency with firewalls SDN and network routing.
Advanced knowledge of network technology and security principles.
Advanced knowledge of SSO MDM and system provisioning in Windows Mac and Linux systems.
Advanced knowledge in managing cloud IT services and security.
Strong knowledge of systems and networking and the ability to effectively use computerised solutions.
Working knowledge of Windows Linux and Mac operating systems.
Solid knowledge of best practices in IT administration system vulnerabilities and security.
Ability to think critically analyse root causes diagnose problems and provide solutions
Excellent written and verbal communication skills in English.
Ability to work independently and take endtoend accountability for employee IT issues.
Should be flexible with work from office
Office Address: Plot no 18 4th floor sector 44 Gurgaon 122003. India
Additional Information :
Interview Process
30 min Aptitude Test
Remote video technical Round 1 interview for 30 mins
Remote video technical Round 2 interview for 30 mins
Preoffer call with Talent Acquisition Team
Remote Work :
No
Employment Type :
Fulltime
Full-time