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Job Description
Job Title: Automotive Manager
Location: New York
Department: Automation
Job Summary:
MercedesBenz is seeking an experienced & highly motivated Automotive Manager to oversee operations in our dealership/service center. The ideal candidate will have a strong background in automotive management sales customer service & operational efficiency. This role requires a resultsdriven leader with a passion for luxury automobiles & an ability to deliver exceptional customer experiences.
Key Responsibilities:
- Oversee daytoday operations in sales service or operations departments ensuring seamless of business objectives.
- Develop & implement strategies to improve sales performance customer satisfaction & overall operational efficiency.
- Lead mentor & train a team of automotive professionals fostering a highperformance culture.
- Monitor & analyze key performance indicators (KPIs) to track departmental success & implement corrective actions as needed.
- Ensure compliance with company policies industry regulations & safety standards.
- Manage budgets expenses & profitability targets optimizing revenue generation.
- Collaborate with marketing & customer experience teams to enhance brand visibility & engagement.
- Resolve customer complaints & ensure a premium service experience aligned with MercedesBenz standards.
- Maintain strong relationships with stakeholders including vendors suppliers & corporate teams.
- Stay updated on industry trends market conditions & technological advancements in automotive innovation.
Qualifications & Requirements:
- Bachelor s degree in Business Administration Automotive Management or a related field preferred).
- Minimum of 5 years of experience in automotive management preferably in a luxury vehicle brand.
- Proven track record in sales service or operational leadership within the automotive industry.
- Strong leadership communication & interpersonal skills.
- Exceptional customer service orientation with a passion for the automotive industry.
- Ability to analyze financial reports & manage budgets effectively.
- Proficiency in CRM systems dealership management software & Microsoft Office Suite.
- Strong problemsolving abilities with a strategic & resultsdriven mindset.
- Ability to work in a fastpaced environment & adapt to changing business needs.
Why Join MercedesBenz
- Work with a globally recognized & prestigious automotive brand.
- Competitive salary with performancebased incentives.
- Career growth & development opportunities within a leading luxury brand.
- Comprehensive benefits package including health dental & retirement plans.
- Employee discounts on MercedesBenz products & services.
Application Process:
Interested candidates should submit their resumes along with a cover letter highlighting relevant experience. Apply online at Company s Career Page or contact HR Contact Information.
MercedesBenz is an equalopportunity employer committed to diversity & inclusion.
Employment Type
Full Time
