Engagement Coordinator
Engagement Coordinator
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Job Description
Work Location Requirements
This position is hybrid requiring two days (Mondays and Thursdays) onsite in our Sydney office.
About the Role
Our globally available Commerce Suite includes the Snooper App in the APAC region an awardwinning crowdsourcing solution for retail that automates instore data collection so our customers are empowered with live data to make betterinformed decisions around pricing product assortment and promotional activity.
In this position you will be responsible for the success of our clients campaign delivery ensuring we provide actionable insights to the leaders of the FMCG and Retail industry.
You will be one of our Data & Insights masters and will oversee making the Snooper data talk to extract great learnings for our clients. You will play a central role in our company working hand in hand with the growth community management and tech teams.
Essential Functions
As part of your daily duties you will manage our clients campaigns from start to end including:
Translating client needs into Snooper missions in a way that optimises the data collection process (speed and accuracy)
Managing our data validation process and perform data integrity analyses to maximise the quality of the insights delivered to our clients (very quickly you will be responsible to manage a team of data reviewers).
Managing client interactions to collect input and provide updates along the life of their campaign.
Building dashboards to translate realtime data collected by shoppers into actionable insights for our clients on the Snooper platform.
Performing additional data analyses based on specific business needs to help our clients make the most of their data.
Monitoring campaign progress and results and take appropriate actions to meet client deliverables and deadlines.
Contributing to optimising our operational processes to support the company growth by developing new tools and ways to automate our product.
Working in close relationship with our product and IT team to build the tools that will support our growth.
IMPORTANT: Although this position requires strong analytical skills this is not a position of IT Business Analyst. Do not apply if you expect to perform data analysis on IT systems.
Qualifications :
- Must have longterm and fulltime working rights in Australia.
- Bachelors degree in Business Administration or a related field.
- Proficiency in Excel and PowerPoint.
- SQL experience is highly desirable.
- Experience with Tableau or other Business Intelligence tools is a plus.
Who you are
- Excellent business sense and strong analytical skill set to build actionable dashboards and help our clients extract the best insights from the data collected by our Snoopers.
- Excellent client management skills.
- Very well structured organized and ability to multitask as you will be responsible for multiple client campaigns running in parallel.
- Very good communication skills.
- Creative thinking to translate business problems into quick and easy missions for everyday shoppers.
- Great sense of ownership personal drive and autonomy.
- Caring deeply about people team and culture.
Additional Information :
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
EEO STATEMENT Wiser Solutions Inc. is an Equal Opportunity Employer and prohibits Discrimination Harassment and Retaliation of any kind. Wiser Solutions Inc. is committed to the principle of equal employment opportunity for all employees and applicants providing a work environment free of discrimination harassment and retaliation. All employment decisions at Wiser Solutions Inc. are based on business needs job requirements and individual qualifications without regard to race color religion sex national origin family or parental status disability genetics age sexual orientation veteran status or any other status protected by the state federal or local law. Wiser Solutions Inc. will not tolerate discrimination harassment or retaliation based on any of these characteristics.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
