Customer Service Representative
Customer Service Representative
Posted on :
08-03-2025
Employer Active
1 Vacancy
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Job Description
Job Description
We are seeking a dedicated Customer Service Representative to join our team. In this role you will be the primary point of contact for our clients addressing inquiries resolving issues and ensuring their satisfaction. This position is ideal for individuals who excel in communication problemsolving and maintaining a positive attitude under pressure.
Responsibilities
- Respond to customer inquiries via phone email and inperson in a timely and professional manner.
- Resolve customer concerns by identifying problems researching solutions and implementing resolutions.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to ensure seamless service delivery.
- Provide product and service information to clients offering recommendations when needed.
- Follow up with customers to ensure satisfaction and build strong relationships.
- Handle complaints and provide appropriate solutions while maintaining a friendly demeanor.
Qualifications :
Skills and Qualifications
- Excellent verbal and written communication skills.
- Strong problemsolving abilities and attention to detail.
- Ability to multitask and manage time effectively in a fastpaced environment.
- Proficiency in using computer systems and customer management software.
- Previous experience in customer service or a related role is preferred.
- A positive attitude and a commitment to providing exceptional service.
Additional Information :
Benefits
- Competitive salary: $34000 $45000 per year.
- Health dental and vision insurance.
- Paid time off and holiday pay.
- Opportunities for professional growth and advancement.
- Supportive and collaborative team environment.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Department / Functional Area
Key Skills
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