Client Service Manager
Client Service Manager
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Salary Not Disclosed
1 Vacancy
Job Description
This role is responsible for developing and building relationships with our clients through frequent interaction and providing dedicated service to meet client needs. As a Client Service Manager you will work alongside the teams Advisors and Partners on a wide range of projects focused on clients needs. Moneta provides the opportunity for longterm career growth and professional development as you learn the foundational knowledge of wealth management.
Essential Responsibilities
- Support Advisors and Partners in daily operations mastering team processes and procedures.
- Build and maintain trusted relationships with clients with complex account needs serving as a key point of contact.
- Assists with the onboarding process of new clients to Moneta systems and processes; ensuring all documentation and processes are complete
- Serve as the primary point of contact for clients liaising with Advisors/Partners and identifying valueadded services.
- Coordinate with centralized operations to implement best practices and enhance service delivery.
- Execute Partner and/or Advisor investment recommendations via trading through Financial Custodial Systems (i.e. Schwab Fidelity etc. adhering to deadlines and industry requirements.
- Maintain accurate client records process billing transfers and journals and review cash reports.
- Research and resolve complex financial scenarios as they arise.
- Participate in professional development opportunities team meetings and internal training programs.
- Ensure all activities adhere to policy compliance guidelines regulatory requirements and industry standards.
- Perform additional administrative tasks as needed to support team operations.
Qualifications :
- Bachelors degree in finance personal financial planning accounting or a related field
- 23 years of work experience
- Must be authorized to work in the United States
Additional Information :
Moneta is committed to providing the best possible care for our employees; part of this care includes offering comprehensive benefits that enhance the wellbeing of employees and their families:
- Compensation range of $65000 $85000
- This is a fulltime exempt salary position
- Paid holidays
- Paid time off (PTO)
- Employer costshared medical and dental insurance
- Employer paid shortterm disability longterm disability AD&D insurance and basic life insurance
- 401k Match 50 of employee contributions up to 6 of compensation
- Discretionary annual profitsharing bonus
- Paid parental leave
- Professional development reimbursement
- Paid volunteer time off (VTO)
- Employee referral incentive bonus program
- Onsite wellness programs & rewards
- Employee engagement activities
Moneta is a fiduciary feeonly Registered Investment Advisory firm and unable to hold securities licenses with the exception of Series 65. We also do not allow outside business activities insurance commissions and/or trails.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
